Advice Quality Manager

Job Type
Permanent

Closing Date
11/01/2026

Schroders Personal Wealth aims to improve the way financial advice is offered, by making it more affordable, accessible and powerful for more people. We want to change lives for the better.

As an Advice Quality Manager at Schroders Personal Wealth, you'll lead training and development for our Financial Advisers, supporting regulatory compliance through the Training & Competence scheme. You'll ensure high-quality advice for clients through oversight and risk mitigation, driving best practice across the business.

Type
| Permanent

Location
| Scotland

Salary
| £74,044- £81,448

This role is pivotal to our vision at Schroders Personal Wealth, ensuring the best quality of advice for our clients. Using your regulatory awareness, you'll work closely with advisers, coaching and supporting them to deliver the best possible client outcomes. You value collaboration, high standards, and the ability to influence positive change across the business.

You are someone who thrives on responsibility, problem-solving, and making a real impact. You'll be part of a team that promotes regulatory compliance, mitigates risk, and drives quality advice outcomes.

As our next Advice Quality Manager, you'll have the opportunity to work in a dynamic environment where your expertise and leadership will help advisers reach their full potential. Without you, our commitment to quality advice wouldn't be possible – and that's why your role is so critical.

The Key Requirements…

• Qualified to at least QCF Level 4 and support provided towards Level 6 chartered, if desired
• Strong stakeholder engagement and collaboration skills
• Problem Solving – Identifying problems and working with Regional Managers and Advisers to create solutions
• Excellent communication skills – adapting your style to motivate and manage challenging conversations
• Coaching and feedback expertise to help advisers maintain and develop competence
• External financial and regulatory awareness to interpret changes and support implementation

Your day-to-day activities will include:

• Supervision and Coaching – Taking a holistic approach to adviser supervision, using a range of feedback and coaching techniques. You'll analyse Training & Competence (T&C) Management Information to identify development needs and tailor support for individuals and teams.
• Observing Best Practice – Encouraging advisers to adopt best use of tools and processes to deliver efficient, high-quality outcomes for clients.
• T&C Activities and Record-Keeping – Conducting 1:1 meetings, maintaining accurate supervisory records, and providing constructive feedback to help advisers improve and maintain competence.
• Risk Management and Compliance – Monitoring high-risk activities, escalating concerns to key stakeholders, and ensuring advisers adhere to their Statement of Professional Standing and regulatory requirements.
• Regulatory Awareness – Staying ahead of external financial and regulatory changes, interpreting their impact on advisers, and supporting the business in implementing necessary changes (e.g., Consumer Duty).
• Collaboration and Performance Management – Working closely with Regional Managers to maximise adviser performance, remove barriers, and help advisers achieve KPIs.
• Complaint Handling – Supporting investigations into regulated advice complaints and collaborating with stakeholders to ensure clear, fair outcomes.
• Promoting Culture and Values – Role-modelling SPW behaviours and fostering a client-focused, high-performance culture across the business.
• Personal Development – Evidence responsibility to maintain and continually develop their own level of personal and professional development and competency.

We understand not everyone will meet 100% of the requirements, however we encourage you to apply if you think your skills are a good fit for this role.

This job vacancy may close earlier than the advertised date if a suitable candidate is found. We encourage interested applicants to submit their applications as soon as possible.

Some fantastic benefits SPW colleagues enjoy:

• Generous Holiday Entitlement: 30 days of annual leave plus bank holidays, with the option to buy or sell 5 days.
• Health & Wellbeing: Company-paid Private Medical Insurance, Life Insurance, and Health Screening.
• Company Pension Contribution: A matched pension contribution of up to 15% of your base pay.
• Cash Allowance: Flexible allowance to spend on additional benefits personal to you, including: dental cover, paid sabbatical leave, gym membership, menopause support.
• Bonus Opportunity: Dependent on individual/company performance (eligible after 3 months' service)
• Financial Advice: Access to free financial advice to help secure your financial future.

To find out more, please visit

We support flexible working:
At SPW, we know how important it is to be able to achieve a balance. We want to support your lifestyle as well as meeting our business needs, so will always aim to be flexible. As well as traditional working patterns, we have colleagues who work informal flexible hours, reduced working hours, and have job-sharing arrangements. Many colleagues work from home, or in a hybrid way.

Ready to restart your career?
We warmly welcome applications from those returning to work after a period of leave, providing appropriate support and training where required.

You belong here:
At SPW, we embrace individuality and diversity of identity, experience, and thought. We actively strive for inclusive behaviours and actions, making appropriate adjustments for disabilities, health conditions and neurodiversities. We ensure equal opportunities for all and transparently report on gender pay to promote fairness.

Schroders Personal Wealth operates under the Senior Managers and Certification Regime as a solo-regulated firm and if this role is classed as a Certified Role under that regime you will be subject to enhanced vetting and will have a number of additional conduct and regulatory duties to adhere to, as well as certifying at least annually that you are fit and proper to perform this role.