Care Home Consultant

2 weeks ago

Cardiff CF AJ, United Kingdom Farrington Care Homes Limited Full time £15,600 per year

About Us

Hillcroft is a busy, friendly care home providing high-quality care and support for our residents. We are seeking an experienced Interim Consultant / Turnaround Manager to provide short-term leadership, stabilise governance and support our Deputy Managers while we recruit a permanent manager.

The Role

You will act as the on-site senior lead for 2–3 days per week, working closely with the Provider and two Deputy Managers. Your core purpose is to:

  • Ensure the home remains safe, compliant and well-led during a period of transition.
  • Strengthen governance, quality monitoring and documentation (audits, care plans, risk assessments, incidents).
  • Coach and develop the Deputy Managers to confidently lead the service day-to-day.

This is a hands-on role. We are not looking for a "paper-only" consultant, but someone who is visible on the floor, engages with staff, residents and families, and can calmly steer the team.

Key Responsibilities

  • Provide visible leadership and support across the home on your consultancy days.
  • Review current care plans, risk assessments and daily records, prioritising highest-risk residents.
  • Strengthen and streamline the audit programme (medication, falls, pressure areas, environment, care plans).
  • Oversee incident, accident and safeguarding processes – investigation, documentation, learning and follow-up.
  • Support safe medication governance, including CD checks, error reviews and action plans.
  • Review and support staffing, deployment and daily handover, ensuring safe and effective shifts.
  • Provide guidance on CIW notifications, local authority safeguarding referrals and Duty of Candour.
  • Coach and mentor the two Deputy Managers in:
  • Leading shifts and handovers
  • Managing families and complaints
  • Escalation and decision-making
  • Contribute to and maintain a simple, effective governance framework (daily logs, weekly reports, action plans).
  • Prepare the service for regulatory / commissioner visits and support any action plans.

About You

You will be an experienced, confident leader who can quickly understand a service and focus on what matters most.

Essential:

  • Previous experience as a Registered Manager or Senior Manager/Consultant in a residential or nursing care home.
  • Strong working knowledge of CIW standards, safeguarding processes and Welsh legislation / guidance.
  • Proven track record in turnaround, improvement or stabilisation work in care homes.
  • Excellent understanding of:
  • Care planning and risk management
  • Medication governance
  • Incident and safeguarding management
  • Audit and quality improvement
  • Able to coach and empower deputies, not just "do it all yourself".
  • Calm, approachable and able to build trust quickly with staff, residents and families.
  • Strong written skills for reports, action plans and regulatory correspondence.

Desirable:

  • Experience working with local authorities, commissioning teams and multidisciplinary professionals in Wales.
  • Experience supporting homes during or after regulatory enforcement or heightened monitoring.

Job Type: Freelance

Pay: £300.00 per day

Application question(s):

  • Describe an experience you have had upsizing deputies and stabilising a home when a manager has left ?
  • Please make it clear when you can start

Work Location: In person

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