Clinical Key Account Manager

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Surgeons (Commission)

Job Category:

Professional

All Job Posting Locations:

Leicestershire, England, United Kingdom, Nottingham, England, United Kingdom

Job Description:

Johnson & Johnson MedTech | Orthopaedics are looking for a Clinical Key Account Manager (CKAM) – Spine.

Location: Nottingham, Derby & Leicester

Reports to: Regional Sales Manager

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

About Orthopaedics (DePuy Synthes)

Fuelled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at

Role Purpose

The Clinical Key Account Manager (CKAM) is a strategic partner to orthopaedic and neurosurgical teams, driving adoption of DePuy Synthes Spine solutions through expert in-theatre support and consultative selling. This role combines deep clinical knowledge with strong commercial acumen to deliver exceptional customer experiences, build influential relationships, and convert opportunities into sustainable growth. By aligning with key decision-makers and leveraging education, service excellence, and portfolio optimisation, the CKAM ensures business objectives are achieved and market share is maximized in priority accounts.

What you will be doing:

• Sales Execution:
  
  Achieve defined sales targets in Key Accounts. Collaborate with Sales Specialists/Development managers to convert opportunities and grow the portfolio.
• In-Theatre Support:
  
  Provide real-time assistance to consultants and nursing staff during surgical procedures, ensuring correct product usage and surgical techniques.
• Product Knowledge & Education:
  
  Deliver accurate information on product indications and usage. Organize and lead customer education meetings and training sessions to promote best practices.
• Relationship Management:
  
  Build and maintain strong relationships with clinical stakeholders. Develop a network of Key Opinion Leaders (KOLs) across the product portfolio.
• Customer Service & Logistics:
  
  Ensure seamless supply of products through effective inventory management, timely deliveries, and operational support to theatre teams.
• Asset Management:
  
  Manage consignment stock and perform audit reconciliations in line with business strategy.
• Event Support:
  
  Assist in the delivery of DePuy Synthes Medical Education events and other promotional activities.

What you will bring:

• Clinical or technical background in orthopaedics/neurosurgery preferred.
• Strong communication and interpersonal skills.
• Ability to work effectively in high-pressure theatre environments.
• Organizational skills for stock and asset management.
• Sales experience highly beneficial.

Core J&J Values:

• Drive Results with Integrity: Deliver first-class service while upholding CREDO Values, ensuring every interaction builds trust and long-term partnerships.
• Proactive Growth Mindset: Actively cultivate relationships and champion portfolio adoption to maximize market share and deliver business objectives.
• Customer-Centric Excellence: Put the customer at the heart of every decision, ensuring seamless support and superior outcomes in the operating theatre.
• Customer-Centric Excellence: Put the customer at the heart of every decision, ensuring seamless support and superior outcomes in the operating theatre.
• Customer-Centric Excellence: Put the customer at the heart of every decision, ensuring seamless support and superior outcomes in the operating theatre.
• Customer-Centric Excellence: Put the customer at the heart of every decision, ensuring seamless support and superior outcomes in the operating theatre.
• Customer-Centric Excellence: Put the customer at the heart of every decision, ensuring seamless support and superior outcomes in the operating theatre.

Required Skills:

Sales

Preferred Skills:

Account Management, Analytical Reasoning, Business Behavior, Collaborating, Cultural Competence, Customer Analytics, Customer Centricity, Healthcare Trends, Learning Agility, Market Knowledge, Market Research, Oracle Customer Data Management (CDM), Problem Solving, Solutions Selling, Sustainable Procurement, Vendor Selection