Complex Community Care Assistant

2 weeks ago

Preston, Lancashire, United Kingdom Falcon-Care Preston Full time £24,000 - £32,000 per year

Complex Community Care Assistant

Location: Preston and surrounding areas

Salary: £13.50 – £15.00 per hour, depending on complexity of client (plus mileage & travel time)

Hours: Full-time / Part-time / Bank (Days, Nights, Weekends, Flexible Shifts)

About Falcon-Care

At Falcon-Care, we believe everyone deserves to live safely, comfortably, and with dignity in their own home. We provide high-quality, person-centred support for people with complex medical and social care needs – including neurological conditions, palliative care, and long-term disabilities.

We are expanding our compassionate team and are looking for Complex Community Care Assistants to join us in delivering exceptional care that truly changes lives.

What you'll do

As a Complex Community Care Assistant, you'll provide safe, professional, and person-centred care within clients' homes — supporting people to live as independently as possible, under the guidance and support of our Complex Registered Nurse.

Your role will include:

  • Delivering personal care (washing, dressing, toileting, hygiene).
  • Supporting with medication administration and following detailed care plans.
  • Providing specialist and complex care, such as PEG feeding, catheter care, mobility support, suctioning, cough assist, and tracheostomy care.
  • Offering expert support to clients with Motor Neurone Disease (MND) and other neurological or degenerative conditions.
  • Assisting with meal preparation, shopping, and light household tasks.
  • Offering companionship and emotional reassurance.
  • Observing, recording, and reporting any changes in condition to the care management or clinical team.
  • Working closely with families, nurses, and healthcare professionals to ensure the highest standards of care.

What we're looking for

We'd love to hear from you if you are:

  • Caring, compassionate, and reliable, with a genuine passion for helping others.
  • Experienced in supporting people with complex needs, especially MND, spinal injury, or similar conditions (preferred).
  • Able to work flexibly – days, nights, weekends, or on a rota basis.
  • A confident communicator, able to follow care plans and report clearly.
  • A driver with a full UK driving licence and access to a car (essential for community visits).
  • Experienced in care (advantageous), but full induction and complex care training are provided.

Perks & Benefits

  • Competitive pay: £13.50–£15.00 per hour (based on client complexity).
  • Paid mileage & travel time.
  • Company pension scheme.
  • Employee of the Month recognition and staff appreciation rewards.
  • Blue Light Card discounts – access to thousands of retail and leisure savings.
  • Professional development opportunities: NVQ/QCF qualifications and ongoing specialist complex care training.
  • Free uniform & PPE.
  • 24/7 on-call support from our management team and registered nurse.
  • Career progression within a supportive and inclusive environment.

Requirements

  • Right to work in the UK.
  • Enhanced DBS check (company arranged).
  • Ability to use a smartphone for care documentation.
  • Full UK Driving Licence and access to a vehicle.

Join Falcon-Care today and become part of a team that puts compassion, professionalism, and people first — supporting clients with complex needs to live life their way

Job Types: Full-time, Part-time

Pay: £13.50-£15.00 per hour

Benefits:

  • Company pension

Licence/Certification:

  • Driving Licence (required)

Work Location: On the road

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