Electrical Administrator

Description

The role will encompass supporting the existing Electrical Team and taking responsibility for the daily management of allocated engineer's diaries, time sheets and all relevant paperwork associated with time sheets. The Electrical Administrator is also responsible for making sure invoicing is done on a daily basis as well as timesheet approval – all after the usual in-house training has taken place whilst working within the department. The main intention is to achieve a high level of control, monitoring and consistent focus on performance within the Electrical Department.

Main Responsibilities

• Approving engineer timesheets
• Ensuring all relevant paperwork has been received
• Ensuring SOR's are loaded correctly and the correct ones used
• Running weekly invoicing reports and making sure all paperwork has been submitted to ensure invoicing is up to date for month end and meeting relevant deadlines
• Planning daily works for the electricians (SABRE diary management)
• Confirming appointments with residents on a daily basis
• Dealing with Clients directly on the phone from all current contracts and by email
• Sending quotes to clients for approval to carry out remedial's
• Making sure all works issued have all the relevant information and materials ordered for the job to be completed on that visit

Main Pre-Requisites

• Excellent communication skills at all levels (both written and verbal)
• Previous experience in a customer service/admin role preferred
• Exceptional customer service skills
• Understanding delivery of best value and continuous improvement
• Good organisational skills
• Demonstrate initiative and a good work ethic
• Openness to learning

Benefits of Working for Us

• Established in 1966 we now employ over 400 members of staff, yet remain a family run business, with strong family values
• Enviable reputation for high staff retention rates
• Role specific training and development
• Equal opportunities employer, with a culture to promote within
• Mental Health awareness and resources
• We promote cycle schemes to encourage healthier lifestyles
• Yearly annual leave increase after 5 years of service
• Open door policy
• Living wage employer
• Member of the 5% club

Job Type: Full-time

Work Location: In person