Call Centre Warm Lead Sales Executive

4 days ago


Edinburgh, Edinburgh, United Kingdom Vitality Full time
About The Role

Team – Direct to consumer

Working Pattern - 35 hours Monday-Thursday 09:00-19:30, Friday 09:00-17:30 Saturday 10:00-13:45

Hybrid - 2 days in the Stockport office 3 days at home

Top 3 skills needed for this role:

  • Effective Communication- Building rapport and trust with customers is essential
  • Resilience and Adaptability- The ability to bounce back from setbacks and embrace fast-paced change
  • Relationship Building- Establishing and maintaining strong relationships with potential customers

What will you do as a Direct Sales Executive?

As a Warm Lead Generator at Vitality, you play a crucial role in the company's sales and customer engagement strategy. You will start by reaching out to individuals who have shown interest in Vitality's products or services. Through engaging conversations, you assess the potential customers' needs and preferences, providing clear and detailed information about Vitality Private medical insurance. You will collaborate closely with the sales team to ensure a smooth transition of qualified leads, aiming to meet or exceed lead generation and conversion targets.

What do you need to thrive?

  • Good communication, being able to adapt your communication style is key within this role.
  • The ability to maintain a positive and pro-active manner, acting as a champion for change, contributing to a great team spirit.
  • Passion for quality and highest levels of standard and service
  • Constantly aiming for progress
  • Bounce back quickly from setbacks.
  • Embrace fast-paced change and go with the flow.
  • Always act with integrity

What will you get in return?

  • A pension of up to 12%– We will match your contributions up to 6% of your salary
  • Free healthy breakfast and lunch when attending the office
  • Life assurance 4 x salary
  • Personal Health Fund to pay towards expenses such as optical, dental, health assessments, chronic prescriptions and activity tracking device

So, what's in it for you?

  • Bonus Schemes – A bonus that regularly rewards you for your performance
  • A pension of up to 12%– We will match your contributions up to 6% of your salary
  • Our award-winning Vitality health insurance – With its own set of rewards and benefits
  • Life Assurance – Four times annual salary

PLUS Our award-winning Vitality Health Insurance with all the benefits and activity based rewards

These are just some of the many perks that we offer To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities

If you are successful in your application and join us at Vitality, this is our promise to you, we will:

  • Help you to be the healthiest you've ever been.

  • Create an environment that embraces you as you are and enables you to be your best self.

  • Give you flexibility on how, where and when you work.

  • Help you advance your career by playing you to your strengths.

  • Give you a voice to help our business grow and make Vitality a great place to be.

  • Give you the space to try, fail and learn.

  • Provide a healthy balance of challenge and support.

  • Recognise and reward you with a competitive salary and amazing benefits.

  • Be there for you when you need us.

  • Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

About Us

We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024

Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.

We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people – and because we care.

Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.

Ready to find out if we're the right fit for you? We can't wait.

Diversity & Inclusion

At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.

Vitality's approach to sustainability

Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid

If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.


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