Duty Security Manager

2 weeks ago


London Area, United Kingdom Ward Security Full time £24,000 - £40,000 per year

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?

…Apply now

Ward Security is on the lookout for an experienced Duty Shift Manager, to join a team of operatives based at a recognised location in London. The role is crucial to the successful running of the day-to-day Security operations at the site. As a Duty Shift Manager, the role demands a high level of man management, operational knowledge and customer services liaison to deliver an effective and efficient physical security provision.

To ensure the smooth and effective day to day running of site-based security team. To keep the Property Management Team and the Security Manager informed of incidents and accidents, and to ensure that agreed levels of service and contractual requirements are achieved to the highest standards.

The Duty Security Manager should also ensure the smooth and effective day to day running of security operations at all posts (Security Control Room, Loading Bay/Post Room, Front of House and Physical Patrols) including a very high level of knowledge of each emergency procedures, Access Control and CCTV Systems and Fire Alarm Systems.

Role:
Duty Security Manager

Pay Rate:
£19.42 per hour

Shift Pattern:
4 on 4 off, days and nights

Location:
EC3M, London.

Role Requirements:
SIA License

Benefits include:

  • Financial support for SIA Licensing and renewal
  • Cycle to work salary sacrifice scheme
  • Company Pension scheme
  • Life Assurance benefits
  • Employee referral scheme
  • Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership
:

  • Discounted gym membership
  • Discounts at major retailers and travel suppliers
  • Restaurant and Supermarket vouchers
  • Cinema tickets
  • Access to 24/7 free Employee Assistance programme

Must have:

  • Valid SIA licence
  • Proven work experience as a DSM -min 1 year
  • Robust leadership and supervision skills, adept at inspiring and efficiently managing teams.
  • Excellent customer service and communication skills
  • Ability to deliver succinct and clear verbal and written reports where necessary.
  • Maintain a high standard of personal presentation.
  • Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability.
  • Profound problem-solving and decision-making capabilities to analyse intricate security issues and devise effective solutions.
  • IT literate- Ability to operate detecting systems and emergency equipment

Duties:

  • Supervise daily security team operations, ensuring efficient task completion
  • Report any issues to the duty manager
  • Always conduct yourself in a professional manner
  • To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client's property and assets.
  • To provide a point of contact and information centre to staff and visitors.
  • Respond to emergencies
  • Deal with conflict in an appropriate manner if required
  • Write up incidents to the standard expected by Management
  • Carry out ID checks
  • Be vigilant to the Health and Safety risks
  • Excellent communication skills to all levels – verbally, written, phone and by security radio's
  • Can work effectively as part of a team or can work on own initiative
  • A positive attitude to dealing with people and taking on challenges

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