ER Case Investigator

2 weeks ago

Birmingham, Birmingham, United Kingdom Advanced Resource Managers Full time £45,000 - £60,000 per year

Role: ER Case Investigator

Location: Birmingham

Duration: 6 Month Contract

Rate: £450 Per day (Umbrella)

ARM are delighted to be supporting one of our clients with the recruitment of an ER Case Investigator on an initial 6 month basis.

The ER Case Investigator will be the trusted point of contact when situations escalate. From misconduct to grievances, they'll conduct investigations that are detailed, professional, and aligned with employment law and company policy.

What you'll be doing:

  • Leading impartial investigations into employee relations matters such as misconduct, grievances, harassment, discrimination, and disciplinary issues.
  • Gathering evidence through interviews, documentation, and analysis – and presenting findings clearly and accurately.
  • Partnering with HR, managers, legal teams and Counter Fraud team to ensure cases are handled with fairness and consistency.
  • Advising leaders on outcomes and next steps, balancing legal compliance with a strong people-first approach.
  • Maintaining meticulous records and ensuring processes meet regulatory and best practice standards.
  • Contributing to continuous improvement in ER policies, training, and culture.
  • May be required to attend Employment Tribunals.

About you:

  • Solid experience in Employee Relations, with direct exposure to investigations.
  • Strong knowledge of employment law and best practice ER processes.
  • Excellent communication and interviewing skills – can build rapport while staying impartial.
  • A keen eye for detail, analytical thinking, and the ability to remain calm under pressure.
  • Resilience, discretion, and confidence in handling sensitive and complex issues.

  • Employee Relations Case Investigator

    2 days ago

    Birmingham, Birmingham, United Kingdom Pro-Recruitment Group Full time £45,000 - £60,000 per year

    ER Case Investigator | Interim | £450 per day (Umbrella) | Birmingham | 4 months +For the largest infrastructure project in Europe, we are recruiting an interim ER Case Investigator. Reporting to the ER Lead and working alongside the ER Business Partners, the ER Case Investigator will take ownership of the investigation of complex workplace issues and...

  • People Relations Case Professional

    2 weeks ago

    Birmingham, Birmingham, United Kingdom BT Group Full time £40,000 - £80,000 per year

    We have one permanent role and one 12-month FTC role available.LocationBirmingham & Bristol - Hybrid working 3 days in the office, 2 wherever.Why this job mattersThis is an exciting opportunity for a highly experienced People Relations Case Professional to join us during a pivotal period of transformation within People & HR Services at BT Group.As an...

  • Senior Investigation Officer

    1 week ago

    Birmingham, Birmingham, United Kingdom Solicitors Regulation Authority Full time £46,305 per year

    We are recruiting fourSenior Investigation Officersto join our Enhanced Case Management (ECM) Team. Due to the nature of the work, this role will suit someone with significant experience of conducting complex investigations. This is a hybrid role.The team and the roleThe ECM Team is in the Investigations directorate and carries out investigations with a...

  • Investigator/Senior Investigator

    1 week ago

    Birmingham, Birmingham, United Kingdom Jensen Hughes Full time £60,000 - £80,000 per year

    Company OverviewThroughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields – from accessibility consulting and risk analysis...

  • Assistant Investigator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Carbon60 Full time £32,050 - £37,700 per year

    Role:Assistant InvestigatorLocation:BirminghamType:PermanentSalary:£32,050 - £37,700 plus 15% flexInterview: If selected, the client will hold interviews week commencing 24th NovemberAs an Assistant Investigator, you will be responsible for managing an allocated caseload of both reactive and proactive non-complex alerts/ investigations. To assist in...

  • Forensic Investigator

    6 days ago

    Birmingham, Birmingham, United Kingdom Resillion Full time £40,000 - £80,000 per year

    Company DescriptionResillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in cyber security, testing of digital media content and...

  • Regulatory Investigations Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom James Adams Full time £50,000 - £55,000 per year

    Investigations Manager – Financial Services / Regulatory Body£50,000 - £55,000 + Contributory Pension + Private Healthcare (Vitality)Hybrid – 3 days in office (Central Birmingham)James Adams is recruiting on behalf of a professional regulatory body for anInvestigations Managerto join their established Investigations & Enforcement team.This role will...

  • Case Lawyer

    2 weeks ago

    Birmingham, Birmingham, United Kingdom McGregor Boyall Full time £9,207,120 per year

    Enforcement Case LawyerLocation:Birmingham (Hybrid, 2 days per week onsite)Salary:£92,071.60 per annumContract:Permanent, Full-TimeAre you an experienced litigation or regulatory lawyer with a passion for public interest work? One of our public sector clients is seeking a talentedEnforcement Case Lawyerto join their Enforcement Division - a team tackling...

  • Investigations Constable

    2 weeks ago

    Birmingham, Birmingham, United Kingdom West Midlands Police Full time £35,000 - £60,000 per year

    DescriptionClosing date: 14th December :59 PMRank: ConstableSecondment or transferee opportunity ⇄The Counter Terrorism Policing West Midlands (CTPWM) Investigations department are the primary lead for Terrorist Investigations affecting the West Midlands region, which involves the planning of arrest phases (executive action), the recovery and examination...

  • Investigations Constable

    2 weeks ago

    Birmingham, Birmingham, United Kingdom West Midlands Police Full time £30,000 - £60,000 per year

    DescriptionClosing date: 14th December :59 PMRank: ConstableSecondment or transferee opportunity ⇄The Counter Terrorism Policing West Midlands (CTPWM) Investigations department are the primary lead for Terrorist Investigations affecting the West Midlands region, which involves the planning of arrest phases (executive action), the recovery and examination...