Assistant Branch Manager

2 weeks ago

Abingdon, Oxfordshire, United Kingdom Lawsons (Whetstone) Ltd Full time £37,000 - £42,000 per year

About Lawsons Group
Lawsons Group is the UK's leading independent supplier of fencing, timber, and building materials, with a proud heritage spanning over 100 years and 35 thriving branches across London and the South East. Our commitment is to provide outstanding products and first-class service to both trade and retail customers. Join us at Oxford Fencing Supplies for the chance to develop your career in a dynamic, values-driven, and inclusive environment.

Assistant Branch Manager Opportunity – Oxford Fencing Supplies

Are you an organised and motivated individual with experience in the builders merchant or timber sector? We have a fantastic opportunity in Oxford for a passionate Assistant Branch Manager to support the smooth running of our busy fencing supplies branch. If you thrive in a varied leadership role, enjoy working with people, and are committed to high service standards, we want to hear from you.

Location and Working Hours –

  • Based at Oxford Fencing Supplies, Kingston Business Park, Kingston Bagpuize, Abingdon, OX13 5AS.
  • Full-time, permanent position: Monday to Friday 07:30 – 17:00 plus alternate Saturdays 08:00 – 12: hours per week).

Salary & Benefits –

  • Competitive salary package (£37,000 - £42,000, dependant on experience)
  • 25 days annual leave, plus Bank Holidays and 1 additional Celebration Day per year.
  • Pension scheme and Death in Service cover for peace of mind.
  • Comprehensive Employee Assistance Programme and My Reward employee perks.
  • Commitment to professional training, ongoing development, and real opportunities for career progression.
  • Inclusive, supportive, and safety-focused culture where your contribution is valued.

Key Responsibilities -

  • Support the Branch Manager in achieving branch targets for sales, customer service, stock management, and profitability.
  • Contribute to daily operations: supervise staff, motivate the team, and ensure consistent delivery of excellent customer service.
  • Act as a role model for health & safety best practice and uphold company standards for site appearance and compliance.
  • Manage resources efficiently, including stock levels, logistics and branch administration.
  • Develop positive relationships with customers, proactively resolving issues and seeking opportunities to grow business with both trade and retail clients.
  • Assist with recruitment, induction, training, and ongoing coaching of colleagues to promote high performance and personal development.
  • Support financial and audit controls, being vigilant to loss prevention, compliance, and process improvement opportunities.
  • Contribute feedback and ideas to continually enhance branch performance and the customer experience.

Skills & Experience – What We're Looking For in Our Next Assistant Branch Manager

  • Previous experience in a supervisory or assistant manager position in building supplies, timber, fencing, or a similar environment is essential.
  • Confident and supportive leader, with a positive approach to motivating and developing colleagues.
  • Proven customer service skills and ability to build rapport quickly with people from all backgrounds.
  • Strong commercial mindset – understands how to drive sales, manage costs, and deliver against KPIs.
  • Organised, resilient, and able to work well in a fast-moving, hands-on setting.
  • Numerate and IT literate; experience with order processing, stock management, and CRM systems is a plus.
  • Practical and safety conscious, with a keen eye for operational detail and a can-do attitude.
  • Embraces and embodies Lawsons' commitment to diversity, inclusion, and ethics in the workplace. #MP

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