Operations Manager

Job Summary:

Company: DF Concerts and Events

Department: Concert and Event Operations

Location: Glasgow, UK

Reports to: Head of Concert Operations

Working Hours: Full time with a need to be flexible, including nights, weekends, and holidays as per concert schedules

Job Type: Permanent

Role Description

The Operations Manager (Technical Production) plays a critical role in the successful planning and delivery of technical production across DF Concerts' indoor concerts and outdoor events. This role requires a proactive and detail-focused leader who will drive excellence in production standards, safety compliance, and supplier management. Working collaboratively with promoters, venues, and internal teams, the Operations Manager ensures all technical elements are delivered efficiently, safely, and in line with budget, enhancing both the artist and fan experience. They will also provide leadership across the Concert Operations team, embedding training and continuous improvement in all aspects of technical production.

Who you are

Competencies / Skills / Knowledge / Experience

• Proven experience in technical production management within the live music or large-scale events sector, ideally at an arena or festival level.
• Strong working knowledge of CDM regulations and relevant health and safety legislation, with IOSH Managing Safely (or equivalent) qualification required.
• Highly competent in budgeting, cost control, and financial reporting related to technical production.
• Extensive knowledge of production infrastructure, AV systems, rigging, staging, and production logistics.
• Ability to manage multiple projects simultaneously while maintaining attention to detail and quality standards.
• Excellent communication and interpersonal skills, with the ability to build strong relationships across a wide range of stakeholders.
• Resilient and adaptable under pressure, with sound judgement and decision-making capabilities in live event environments.
• Comfortable working unsocial hours including nights, weekends, and public holidays as required by the concert schedule.

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

• Proactive and solution-focused, with a hands-on approach to problem-solving and continuous improvement.
• Calm and professional under pressure, able to maintain clear communication and positive leadership in high-stress environments.
• Collaborative and team-oriented, committed to supporting colleagues across departments and building a culture of shared ownership.
• Safety-first mindset with a commitment to upholding and promoting a safe working environment.
• Enthusiastic about live music and events, with a passion for delivering unforgettable experiences for fans and artists.
• Discreet, trustworthy, and able to handle confidential and sensitive information with integrity.
• A clear and confident communicator, able to represent DF Concerts & Events professionally to artists, suppliers, and external stakeholders.

What the role includes

• Lead the end-to-end technical production delivery for all indoor concerts and outdoor events, ensuring safety, efficiency, and alignment with DF Concerts & Events standards.
• Act as the primary technical liaison for promoters, venues, and suppliers, providing accurate and timely costings and production specifications.
• Manage and cultivate relationships with all technical production suppliers, ensuring contract compliance and high delivery standards.
• Oversee and manage the Construction Design and Management (CDM) processes for indoor concerts, ensuring compliance with regulations and best practice in production design and build.
• Oversee technical production planning and on-site delivery at DF Concerts outdoor events, acting as lead contact for technical advance teams and key suppliers.
• Support the Concert Operations Team with production advances when required, providing expertise on technical specifications, supplier coordination, and documentation.
• Act as Concert Operations Representative at concerts when required, ensuring the safe, professional, and efficient delivery of events in line with DF Concerts standards.
• Design and implement training programs on technical production for the Concert Operations team, ensuring upskilling, consistency, and compliance across the department.
• Maintain oversight of all health and safety matters related to technical production; implement risk assessments and ensure documentation and procedures meet industry and legal standards.
• Ensure collaborative planning with promoters, venues, and ticketing teams to support accurate on-sale planning and a seamless fan-first customer experience.
• Lead on technical aspects of concert advances and support project delivery by identifying and resolving technical risks and constraints early in the planning process.
• Provide reports and post-event evaluations to the Head of Concert Operations, ensuring continuous improvement across production delivery.

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

DF Concerts and Events is part of Live Nation Entertainment which is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management. DF Concerts & Events bring the best live music and life affirming experiences to music fans across Scotland, year after year through a range of large outdoor festivals, stadium shows and indoor concerts. DF Concerts works with the biggest names in music as well as championing the career progression of emerging acts by operating, "quite possibly the finest small venue in the world", King Tut's Wah Wah Hut – supporting the vibrant music scene from grassroots level, up.

APPLICATION DEADLINE: Friday 16th January 2026. We reserve the right to close applications at any time.

We will be closed over the Christmas break and will resume reviewing applications in the New Year. Thank you for your patience

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