UX Designer

General information

Job Title

UX Designer

Ref #

9412

Location

Edinburgh - 2 South Gyle Crescent, Edinburgh, EH12 9FQ, United Kingdom

Department

IMS - Digital Design

Business Area

Digital

Working time

Full-Time

Date Published

Serving our customers, communities, and planet a little better every day.

Salary - £38,000 – 47,500 DOE + annual bonus & benefits

Work Level - 1

Location - Edinburgh, Glasgow or Newcastle | Hybrid working

Office Attendance - Our roles are hybrid; you'll work in our offices 2 days per week.

Closing Date - Applications close 8th December at 5pm

We deal in the personal – from home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. And that means we always work with heart. Whether we're helping our customers or looking after our people, you'll find there's a warmth and friendliness to everything we do.

Opportunity

We're recruiting for a UX Designer to join our Tesco Insurance and Money Services Design Team. As a UX Designer, you'll be responsible for delivering high-quality design work across digital products and services. You'll collaborate closely with other designers, engineers, and product managers to create intuitive, accessible, and engaging user experiences. Plus, you'll focus on day-to-day design execution, prototyping, and user interface development.

The Role

• Interaction Design work
• Create simple, usable, and delightful interfaces that follow platform conventions.
• Inclusive Design. Apply accessibility standards and test implementations to ensure inclusive experiences.
• Visual Design. Work within design systems and brand guidelines to produce developer-ready mock-ups.
• User Research. Support research activities and analyse data to understand user needs and behaviours.
• Prototyping. Build and test prototypes at appropriate fidelity to communicate design intent.
• Stakeholder Collaboration. Work with cross-functional teams to gather feedback and iterate on designs.
• Design Execution. Translate requirements into effective design solutions that meet business and user goals.
• Customer Experience Implementation. Contribute to testing and refining customer experience initiatives.

We need you to have (minimum experience)

• Ability to deliver UX design work across digital platforms.
• Degree or equivalent experience in UX Design, Interaction Design, or related field.
• Demonstrable Customer Focus: Uses feedback and data to improve designs and enhance user satisfaction.
• Shows effective planning, organisation and prioritisation of tasks to meet project timelines and goals.
• Collaborative approach – demonstrate you work effectively with team members and stakeholders to achieve shared objectives.
• Effective communication. Share ideas clearly and professionally in both verbal and written formats.
• Interpersonal Savvy. Ability to build rapport and maintain positive relationships across teams.

And if you have any of these, even better

• Adaptive Mindset: Adjust thinking and approach based on feedback and changing requirements.
• Experience in leveraging AI-driven design tools and prompt-based workflows to create intuitive, user-centred experiences.
• Demonstrated ability to design compliant and user-friendly solutions within highly regulated sectors such as insurance or financial services.
• Experience working within a regulated industry or compliance-driven environment.

We don't expect you to tick every box, and if you feel you hit most of the brief, it's worth exploring to further develop your career here with us.

What's in it for you?

• Prepare for your retirement with our colleague pension scheme.
• Virtual GP Service for you and your family 365 days a year.
• Performance related annual bonus.
• Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
• Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday (worth up to £2K). As an added perk, we'll give you a second card to share with someone else.
• Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
• Take part in our Buy as you Earn and Save as you Earn share schemes.

Everyone's welcome

We want all our colleagues to always feel welcome and be themselves. We're committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Additional Information

We also know the importance of balancing work with life's other commitments. Please talk to us at interview about the flexibility you need, as we're committed to exploring part time and flexible working opportunities, at every level of the organisation.

Interviews commencing December 2025.

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there's no better feeling.
Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for.
Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.
So, if you want a career where you can do good and feel good, you've found it.

Let's make everyday a little better.

Our story

Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference.
We began life in 1997 and now help more than 2 million customers protect what matters to them.

We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centres are open seven days a week.
Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.
Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you're interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more

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