Fleet Sales Support Administrator

Serving customers for over 75 years. Its more than just a name above the door - Vospers means motoring in the Southwest

At Vospers we believe in the importance of our people, that's why we are proud that so many of our people stay with us and develop their careers at Vospers over the long term, in fact over 100 of our staff have completed between years service with us.

We are a family run business and leading Southwest motor dealer group that offers a supportive working environment, unrivalled career prospects and a comprehensive benefits package.

Vospers continued development reflects its loyalty to both customer and employee satisfaction. The Company is recognised as a leading employer in Devon and Cornwall and has won many prestigious awards for its outstanding commitment to customer care in the world of automotive retailing. The Company also maintains its position as one of the top 100 motor dealers in Great Britain. Vospers believe that employee engagement and retention are the cornerstone of any successful organisation, which are reflected in our dedication to training and personal development.

We are currently looking for a Fleet Sales Support Administrator to join our friendly and passionate team at Matford Way, Exeter. 

Responsibilities

• Supporting customer accounts orders with updates, availabilities and quotations
• Liaising with the PDI department to ensure vehicle handovers and deliveries are arranged in a cost effective manner
• Maintaining Salesdoc with relevant information in a timely manner
• Building orders in the system Drive, as required to match quotes and POs.
• Issuing POs and adding costs for accessories
• Adding or checking manufacturers bonuses to vehicles if required
• Setting-up stock books for direct sales as necessary
• Processing new vehicle stock orders and contracting of sold orders
• Printing and scanning of manufacturers paperwork as required.
• Creating vehicle deal envelopes for part exchanges and ensure they are fully completed and disposed of via auction in a timely manner
• Processing invoices and crediting notes against stockbooks
• Providing assistance to sales staff and manufacturers as required
• Ensuring CRM records are correctly created and maintained as require
• Providing cover as necessary for other members of the department including at remote sites

What were looking for

• Proactive, driven, and able to organise your own work schedule
• Ability to communicate clearly and professionally with customers and colleagues 
• Ability to work accurately and ensure the correctness of documentation 
• Proficient in administrative and clerical functions
• A desire to succeed with confidence in your own ability
• Familiarity with fleet management and leasing processes is desirable 

We ask all our colleagues to demonstrate our core values of care, accountability, performance, respect and integrity.

What we can offer

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• 30 days annual leave (including bank holidays) increasing with length of service, pro-rata for part-time employee
• A paid day off for your birthday
• Full range of motoring discounts on MOTs, servicing, sales, and parts
• Access to an online platform with discounts across multiple retailers
• Paid sickness scheme
• Full range of employee assistance programmes and support services
• Cycle to Work scheme
• Professional development via our Motorv8 and Vospers 5 training schemes
• Manufacturer-specific training
• Generous staff and customer referral schemes

We are a Disability Confident Committed and Youth Friendly Employer.

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.