Engineer: Cloud and Infrastructure Architecture

Overview:

Mayer Brown is an international law firm positioned to represent the world's major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognised by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial, collaborative, and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm's client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our IT department in our London office as an Engineer: Cloud and Infrastructure Architecture.

Hours:

9:30 a.m. to 5:30 p.m. with flexibility in accordance with the needs of the business.

Our current working from home policy allows for two days working from home, subject to business need. This policy is subject to change and does not form part of contractual terms.

Participation in an on-call rotation. Given the global nature of this role, there is often the need for off-hours (e.g. late evening and/or early morning) conference calls or video conferences.

Responsibilities:

• Ensures efficient functioning of data storage and processing functions in accordance with the firms security policies and best practices in cloud security
• Ensure application performance, uptime, and scale, maintaining high standards for code quality and thoughtful design
• Identifies, analyzes, and resolves legacy and cloud infrastructure vulnerabilities and deployment issues
• Implement and manage cloud environments in accordance with company security guidelines
• Educate teams on the implementation of new cloud-based initiatives, providing associated training when necessary
• Responsible for optimizing the use of cloud resources to help the company balance performance with costs.
• Responsible for assessing current technologies and preparing for cloud transformation, working with the Platform Engineering team
• Demonstrate exceptional problem-solving skills, with an ability to see and solve issues before they affect business productivity
• Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures
• Develops, maintains and documents infrastructure best practices, guidelines, and guardrails for on-premise and cloud technologies
• Develops and deploys modular cloud-based systems
• Working with the Platform Engineering team, provide automation enhancements to help keep the environment consistent, ease large tasks, ensure compliance, and helps with life cycle management
• Works with vendor partners to test and benchmark new infrastructure solutions. Provides findings to Infrastructure Architects team and appropriate levels of management
• Attends regular vendor meetings for areas of expertise, stays informed of latest technology roadmaps, security notifications, and bug/hot fixes
• Ensures optimization of architecture is accessed before, during and after cloud migrations
• Ensures vendors provide proper levels of support, maintain SLA's and provide root cause analysis for escalated issues
• Works with application and Infrastructure teams, to ensure both new and existing systems follow BC/DR guidelines, have documented plans, and are tested and reviewed on an agreed basis
• Ensures all team, departmental and firm policies and procedures are adhered to, including change management and service continuity
• Completes all administrative tasks, i.e., (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time
• Fosters trust and builds relationships with the other Information Technology teams both globally and within the region
• Acts as an escalation point for the IT Operations team
• Performs other duties as assigned or required to meet Firm goals and objectives.

Qualifications:

• Bachelor's degree in Computer Sciences, Information Technology or related field. A combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job
• Minimum of 5 years of related experience, required
• Microsoft Azure Certifications, preferred

Experience, skills and personal attributes:

Professional Experience:

• Prior experience in on-premise to cloud transformation
• Prior experience working in a global environment, preferred.

Technical Skills:

• Private cloud datacentre, including VMware, Cisco UCS, Dell EMC, required
• Private cloud networking, including Cisco ACI, F5 load balancing, Palo Alto firewall, SDWAN, required
• Knowledge of Information Security best practices, required
• Experience automating into public cloud providers, required
• Assessing cloud environments for drift and misconfiguration and remediation workflows implementation via automation, required
• Experience with Microsoft Azure, required
• Experience with Azure Migrate
• Windows Server and associated infrastructure (e.g. AD), preferred
• Linux, preferred
• PowerShell, preferred
• Kubernetes, preferred
• Terraform, preferred

Performance Traits:

• Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors
• Ability to work in a diverse team environment and effectively support the demanding needs of the Firm
• Ability to work under pressure, meet deadlines with shifting priorities
• Ability to collaborate with multidisciplinary teams of business analysts, developers, data scientists, and subject-matter experts
• Must be a self-starter with a high level of initiative
• Strong customer service skills, able to anticipate needs and exercise independent judgment
• Strong attention to detail, organizational skills and the ability to handle multiple projects
• Exercises solid strategic thinking and problem-solving skills
• Comfortable working to Agile methodologies
• Committed to continued advancement
• Resilient and able to handle setbacks
• Commitment to process improvement
• Familiarity with established project management and other structured operational practices
• High level of discretion, comfortable handling sensitive information and maintaining confidentiality
• Willingness to challenge the status quo

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

At Mayer Brown, we are committed to creating an inclusive work environment that offers our people the opportunity and support they need to succeed.

Our culture promotes mutual respect, acceptance, cooperation and productivity among people from all backgrounds and values different perspectives and ideas.

One of our core values at Mayer Brown is to promote inclusion at all levels within the business which is actively supported by our Employee Resource Groups - LGBTQI+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability), Social Inclusion and Opportunities Network and Work and Me (Family).

We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.