Project Coordinator

About ZRG:

For 25+ years, ZRG has been helping our clients move forward in their industries and our candidates move forward in their careers. We started as a boutique retained executive search firm with a handful of talent professionals. Today, we are a global talent advisory firm, providing people solutions for our clients' most complex talent issues. Our core offerings include revolutionary, data-based, executive search focusing on senior leadership around the world. Our suite of on-demand talent offerings helps backfill open roles and address project-based work with specialized talent. Our consulting and advisory solutions focus on key issues like culture, strategic alignment, coaching, and sales optimization.

Leveraging our global platform of over 500 teammates with a tech-powered solution kit, ZRG is a leading talent advisory firm for leading-edge clients.

We are natively global in our reach with practitioners and entire divisions working around the world in the UK, Europe, the Middle East/North Africa, Australia, the Asia Pacific, and North and South America. Our team collaborates across geographic boundaries and industry verticals to bring you multiple solutions.

Role Summary:

As the Project Coordinator supporting the team, you will drive project deliverables and administration for the Engagement Teams while providing exceptional service experience to ZRG clients and candidates.

As an integral member of the team, you are a driven professional who thrives collaborating with colleagues and producing high quality results in a dynamic, fast-paced professional services firm.

Key Responsibilities:

• Drive administrative project deliverables for Engagement Teams, ensuring exceptional service for ZRG clients and candidates.
• Work collaboratively with colleagues and teams in a dynamic, fast-paced professional services environment to achieve high-quality results.
• Organize and oversee key stages of the executive search process, partnering with clients, Managing Directors, and Associates to meet deadlines and address needs.
• Create high-quality documentation, presentations, and correspondence while maintaining confidentiality and upholding ZRG's standards and reputation.
• Ensure data accuracy and integrity within ZRG's proprietary database and digital platform.
• Manage the lifecycle of search projects, including documentation such as client contracts, position descriptions, status updates, and candidate summaries.
• Monitor search projects, strategic initiatives, and business development efforts using Salesforce (ZRG's cloud-based platform).
• Build and foster relationships with candidates and clients during the search process and support ongoing client relationship development.
• Arrange and coordinate candidate interviews (phone, video, in-person) and related travel, as well as engagement meetings (internal and external), including references and client interviews.
• Provide continuous support and take responsibility for administrative tasks throughout client engagements.
• Proactively identify potential challenges, and develop contingency plans as needed.
• Review and prepare delivery documentation for accuracy and completeness, handling multiple projects, stakeholders, priorities, and deliverables.
• Utilize company resources to effectively guide projects and engagement deliverables from start to finish, maintaining accurate records of candidate interviews and client meetings.
• Facilitate professional, proactive, and responsive communications with clients, candidates, and colleagues, offering clear direction and guidance.
• Use analytical skills to resolve challenges and ensure smooth engagement operations.
• Prioritize tasks, set achievable goals, and manage time effectively to meet deadlines and objectives.
• Support Engagement leaders and teams proactively, anticipating delivery needs and steering engagement progress through changes in timelines and deliverables.
• Uphold and contribute to ZRG business goals and values.

Qualifications:

• Administrative experience supporting senior management in a client-driven business, ideally within the professional services industry.
• Advanced proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint), CRM systems/databases, design and cloud-based tools, and virtual video conferencing systems; comfort with adopting new technologies.
• Commitment to fostering a strong team culture and building relationships with internal and external stakeholders.
• Proven ability to meet multiple and unexpected deadlines in a fast-paced environment requiring quick turnarounds.
• Experience resolving blockers independently and working with minimal supervision.
• Proactive, detail-oriented, organized, and able to anticipate needs while managing multiple priorities.
• Minimum six years of work experience, preferably two years in a professional services, executive search, or human resource's role.