Sunderland Lettings Branch Manager

Ready to make your mark with a fast-moving, people-focused, and high-performing business?

Xenia is waiting. Let's build something incredible together.

What we offer:

• 33 days annual leave (including Bank Holidays), increasing to 35 days after 3 year's service
• Birthday day off in addition to annual leave allowance
• Annual Charity Day off to support a local charity
• One off bonus after 12 Months of being with the company
• Christmas Savings Club
• Company pension of a 5% Employee Contribution and a 3% Employer Contribution
• Access to Employee Discounts Portal upon passing your probation period
• Company Sick pay after 2 year's service
• Free Eyesight test's and contribution towards new frames
• Great office and location, close to transport links
• Training & Personal Development
• Career Progression
• Positive, Supportive & Encouraging Company Culture
• Social Committee & events
• Employee Welfare Committee & Mental Health First Aid

Xenia Property Group is thrilled to announce the launch of our very first dedicated Residential Lettings Branch in the heart of Sunderland, and we're just getting started

As a nationwide property powerhouse with a proven track record across residential and student developments, lettings, estate and asset management, Xenia is known for doing things differently. We bring energy, passion, and a first-class service to everything we do, our next chapter is all about growth, innovation, and bold new ventures.

We're on the lookout for an exceptional Branch Manager to lead the charge in Sunderland. This is a rare opportunity to build and grow a branch from the ground up If you're an expert in the Sunderland lettings market, hungry for success, driven by results, and ready to take the next big step in your career, we want to hear from you.

Key Responsibilities:

As the driving force behind our brand-new Sunderland branch, you'll play a hands-on, high-impact role in shaping its success. Your key responsibilities will include:

· Generating New Business – Actively seek out and convert new opportunities to grow our residential lettings portfolio.

· Being the Local Expert – Use your deep knowledge of the Sunderland lettings market to stay ahead of trends, competitors, and opportunities.

· Winning New Instructions – Carry out professional market appraisals and secure new properties to let and manage.

· Pre-Tenancy Coordination – Handle all admin with precision and professionalism to ensure a smooth move-in experience.

· Conducting Inventories – Accurately document property conditions to protect all parties and maintain high standards.

· Property Inspections – Stay on top of property condition and compliance through regular, detailed inspections.

· Managing Check-Outs – Lead efficient, fair, and professional check-out processes at the end of tenancies.

· Delivering First-Class Service – Be a trusted point of contact for both landlords and tenants, providing proactive and responsive support at every stage.

· Supporting Our PBSA Team – Assist with our Purpose-Built Student Accommodation operations during peak summer turnaround – a great chance to broaden your experience.

Qualifications & Experience:

• A minimum 1 year experience as a Lettings Manager
• ARLA qualified
• Full clean driving license

Skills & Abilities

• Excellent relationship builder
• Target driven and financially motivated
• Resilient, positive and detail orientated
• A can-do attitude
• Excellent verbal and written communication skills
• Ability to establish priorities and manage a diverse workload
• Flexible, with demonstrable ability to work on own initiative and as part of a team

Job Type: Full-time

Benefits:

• Additional leave
• Company events
• Company pension
• Referral programme

Experience:

• Lettings: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person