Food & Beverage Assistant

2 weeks ago

Whitbarrow Village Penrith CA XB UK, United Kingdom Whitbarrow Full time £60,000 - £100,000 per year

Food & Beverage Assistant

Rate of pay - £12.50 ph

Location: 

Whitbarrow Village

About Us:

Whitbarrow Village is a luxury 5-star holiday park offering lodges, leisure facilities, on-site dining, and beautifully landscaped grounds. We pride ourselves on delivering exceptional service and memorable experiences to every guest.

Role Overview:

As a Food & Beverage Assistant, you will be a key member of our bar and restaurant team, helping to create a welcoming and enjoyable experience for all guests. You will display passion, drive, and attention to detail, consistently delivering 5-star service standards.

Key Responsibilities

Create a friendly and professional welcome for all guests using the bar and restaurant.Deliver memorable guest experiences, maintaining the resort's high standards of service at all times.Attend regular service training to continually develop skills and improve performance.Ensure the bar and restaurant areas are clean, tidy, and presentable.Take food and drink orders accurately and make recommendations to enhance guest choices.Prepare drinks to a high standard behind the bar.Communicate effectively with other team members, including kitchen staff, to ensure smooth service.Serve food to tables and check back with guests to ensure satisfaction.Build excellent product knowledge to answer guest queries confidently.Assist guests with additional requests to enhance their experience, such as providing local information and recommendations.

Requirements

Friendly, approachable, and professional personality.Self-motivated and committed to delivering excellent service.Works well as part of a team, supporting colleagues to achieve departmental goals.Willingness to learn and develop skills in a 5-star hospitality environment.High personal presentation, reflecting the resort's standards.Previous experience in a bar, waiting, or food & beverage role is advantageous but not essential.

What We Offer

Competitive pay with guaranteed hoursFlexible, daytime-friendly shiftsReward & recognition schemes, including up to £1,000 in bonusesGenerous staff discounts – up to 50% off holidays across 10 UK locationsEmployee referral scheme – earn up to £400 for successful recommendationsPension scheme, uniform, and professional development opportunities, including training and career progressionSupportive, family-run environment with a friendly, team-focused culture

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