Credit Controller

2 weeks ago

Wellingborough NN, United Kingdom Oasis Business Personnel Full time £25,000 - £40,000 per year

Job Description

Credit Controller – Permanent – based in Wellingborough, NN8

Job Purpose:

We are seeking a detail-oriented and proactive Credit Controller to join a finance team. The successful candidate will be responsible for managing the credit and collections process, ensuring timely payment of outstanding invoices, maintaining accurate financial records, and supporting the business in minimising bad debt exposure while optimising cash flow.

Main Duties and Responsibilities:

  • Monitor customer accounts to identify overdue balances and outstanding debts.
  • Contact clients via phone, email, and written correspondence to chase overdue payments.
  • Maintain clear and accurate records of all customer communications, payment arrangements, and disputes.
  • Set and review customer credit limits in line with company policy and risk assessments.
  • Initiate legal proceedings or escalate accounts to external collection agencies when required.
  • Raise and issue accurate invoices promptly, ensuring compliance with internal billing procedures.
  • Liaise with the sales team to resolve invoice queries or disputes efficiently.
  • Process and record secure customer payments via a virtual terminal.
  • Ensure accurate reconciliation of all payment transactions.
  • Issue regular account statements to customers and follow up on overdue accounts.
  • Maintain the Monthly Owed Spreadsheet, updating regularly with customer and supplier payment statuses.

Person Specification:  

  • Excellent communication and negotiation skills with a confident and professional telephone manner.
  • Strong organisational and time-management skills with the ability to prioritise effectively.
  • High attention to detail and commitment to data accuracy.
  • A proactive approach to problem-solving and customer relationship management.
  • Ability to work independently and as part of a collaborative finance team.

Experience:

  • Previous experience in credit control or a similar finance role.
  • Proficiency in Microsoft Excel and financial systems (Evonet or similar).
  • Knowledge of credit management procedures and best practices.
  • A qualification in finance, accounting, or business (e.g., AAT, ACCA part-qualified) is desirable but not essential.

Hours of Work:

  • Monday – Friday

Work Location:

  • In person

Benefits:

  • Supportive work environment with opportunities for professional growth
  • Training and development opportunities
  • Employee Assistance Programme (EAP)
  • Additional annual leave with length of service
  • Competitive salary based on experience

If you are interested, please get in touch ASAP or if this is not the exact role you are searching for, please do not hesitate to contact me directly to discuss other opportunities.

Disclaimer – Oasis Business Personnel strives to be an equal opportunities employer and is committed to treating all applicants alike. Oasis Business Personnel does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.

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