Patient Navigator

7 days ago

Milton Keynes MK BP, United Kingdom One Medical Group - NHS Full time £25,000 - £35,000 per year

Were looking for a Receptionist (Patient Navigator) to join our welcoming administrative team at Whitehouse Surgery. The successful candidate will ideally have prior experience within a GP practice, and will be a confident communicator with a friendly and welcoming nature. Key Responsibilities Welcoming patients and visitors, managing check-ins, and providing appointment information. Answering phone calls and handling patient inquiries with empathy and professionalism.

Scheduling and managing appointments using our system. Processing prescription requests from patients and pharmacies. Handling patient queries in person, over the phone, and via email. Managing incoming and outgoing correspondence, including emails and letters, with accuracy.

Keeping the reception area tidy and ensuring smooth handovers for colleagues. Completing administrative tasks such as patient registrations and updates. What Youll Bring Excellent communication and interpersonal skills. Strong organizational and time-management abilities.

Attention to detail and a high level of accuracy in handling patient information. Confidence in using IT systems and basic office software. Prior experience in a healthcare or administrative role is desirable but not essential. Please note: Applicants must have the right to work in the UK at the time of their application.

Unfortunately, we are unable to offer sponsorship for this position. System used: SystemOne Location: MK8 1EQ About Whitehouse Surgery Whitehouse Surgery is a modern, purpose-built health centre serving all Milton Keynes residents. Conveniently located on the V4 between the H3 and H4, with ample parking, we are rated Good by the CQC. As part of the OneMK Primary Care Network, we deliver high-quality, patient-centred care through our multidisciplinary team of GPs, nurses, pharmacists, social prescribers, mental health workers, and dedicated administrative staff.

Why join us? Our Benefits; NHS Pension with 20.6% Employer Contribution 33 days annual leave (including Bank Holidays) (pro-rata, if part-time) Extra days leave for work anniversary each year Enhanced Maternity, Paternity & Adoption pay Participation in OMGs refer a friend scheme 24/7 free access to an Employee Assistance Program run by awarding winning Health Assured Eye care scheme free eye test plus a contribution towards glasses Cycle to work scheme OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: Note: We reserve the right to close this vacancy earlier if we receive sufficient applications for the role.

Therefore, if you are interested, please submit your application as early as possible.

  • Patient Navigator

    2 weeks ago

    Milton Keynes MK BP, United Kingdom One Medical Group Full time £18,000 - £25,000 per year

    Join Our Team as a Receptionist (Patient Navigator) at Whitehouse SurgeryAre you a friendly, outgoing individual with excellent communication skills and confidence using IT systems? Do you thrive on administrative tasks and stay calm when managing multiple phone calls each day? If so, we'd love to hear from youAbout the RoleWe're looking for a Receptionist...

  • Patient Care Navigator

    20 hours ago

    Milton Keynes MK LR, United Kingdom Fishermead Medical Centre Full time

    JOB TITLE: Patient Care Navigator/Administrator REPORTS TO: RECEPTION MANAGER HOURS: 25 HOURS PER WEEK MONDAY FRIDAY 7.00am 12.00noon Job Summary: Working as part of our reception team, carry out first line contact with the patients and ensure the smooth running of the reception/administration area between 7.00am 12.00noon. Liaise with all relevant parties,...

  • Patient Navigator

    1 week ago

    Milton Keynes, United Kingdom one medical group Full time

    **Whitehouse Surgery,** in Milton Keynes, is looking for a forward thinking **Patient Navigator** to join our friendly team and support all other functions in delivering outstanding patient care, utilising a variety of platforms including front of house (reception), back office support functions and telephone services. You will form part of our front of...

  • Patient Navigator

    2 weeks ago

    Milton Keynes, United Kingdom Wolverton Health centre Full time

    Part time Patient Navigator : required to cover 25 hours per week Monday - Friday : 1.30pm - 6.30pm We are a very busy, friendly and caring practice looking for someone with energy and drive. A good knowledge of computers is essential as you will be required to use the GP surgery clinical system which is SystmOne on a daily basis. You must be a good...

  • Patient Navigator

    2 weeks ago

    Milton Keynes, United Kingdom Wolverton Health centre Full time

    Job description Part time Patient Navigator required covering 27.5 hours per week as follows: Monday - Friday : 08.00am - 13.30pm We are a very busy, friendly and caring practice looking for someone with energy and drive. A good knowledge of computers is essential as you will be required to use the GP surgery clinical system which is SystmOne on a daily...

  • Receptionist/patient Navigator

    6 days ago

    Milton Keynes, United Kingdom One Medical Group Full time

    **The job holder will have to**: - Greet patients and visitors, advising them of their appointments and checking them in - Advise patients on self-check in facilities - Receive and make calls as required with the ability to handle heavy phone/patient traffic - Divert calls and take messages as appropriate - Sort, review and distribute incoming internal...

  • Care Navigator

    1 week ago

    Milton Keynes MK EN, United Kingdom Westcroft Health Centre Full time £25,000 - £35,000 per year

    Job Title - Care NavigatorLine Manager - Reception ManagerAccountable to - Practice ManagerHours per week - 27.57:45am - 1:15pm / 1:15pm - 6:45pmOur preference would be someone to work afternoon shifts only, however we are open to all applicants.Job SummaryTo be responsible for undertaking a wide range of reception duties and the provision of general support...

  • Care Navigator

    1 week ago

    Furzton MK, United Kingdom Dr H Ullah & Partners Full time £63,800 per year

    Bedford Street and Furzton Medical Centre are looking to recruit a highly motivated , individual as a Care Navigator. The successful candidates should be a team player with excellent communication skills and a compassionate nature, highly skilled in telephone and administrative tasks to deliver the best possible care to our patients.The role of a care...

  • Camhs Mental Health Care Navigator

    1 week ago

    Milton Keynes, United Kingdom Central and North West London NHS Foundation Trust Full time

    An opportunity has arisen within the Milton Keynes CAMHS team based at Eaglestone Health on the hospital campus for an experienced administrator to take on the role of Care Navigator. Currently the service has 2 Care Navigators in post, with increasing workloads a vacancy has arisen to take on another member of the team. The key role of the Care Navigator...

  • Highly Specialist Physiotherapist Rehabilitation Navigator

    6 days ago

    Milton Keynes, United Kingdom NHS Full time

    Job Summary Home First are excited to advertise a Band 7 Physiotherapist Rehabilitation Navigator role. This fixed‑term contract is designed to meet winter pressures and to trial the navigator role; evaluation will shape future rehabilitation services. Main Duties (Responsibilities) Support the delivery of Home 1st Planned and Unplanned Care services,...