Executive Housekeeper

2 weeks ago

London W EL, United Kingdom Monarch House Full time £100,000 - £150,000 per year

Monarch house has everything you need to create your home away from home. Perfectly situated on Kensignton High Street just across the way from Holland park. Monarch House is a collection of one, two, three and four bedroom 4* luxury service apartments that offer comfort, calm and concenience to all.

We are looking for a passionate and driven Executive Housekeeping Manager to lead our wonderful team at Monarch House delivering excellent standards and memorable experiences for our guests.

What you'll do:

  • You will lead and inspire your team in delivering and maintaining exceptional cleanliness standards.
  • You will ensure that the Housekeeping department delivers prompt, efficient and courteous service to our guests.
  • You will build a guest Focused culture within Housekeeping where every member of the team should feel they can make a contribution to guest satisfaction.
  • To proactively monitor all aspects of expenditure and take remedial action.
  • Find credible business solutions to address operational issues relating to product or service
  • To have well planned rosters to ensure that payroll spend is in line with forecasted occupancy/revenue and budgets flexing them according to changing business needs.
  • To recruit, retain and develop high performing employees that uphold the hospitality values of the Business.

Who you are:

  • Previous experience of Managing / Supervising Housekeeping Teams ideally with some past experience gained in London
  • Excellent communicator and people manager.
  • High levels of attention to detail and resilience.
  • Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution while remaining cost-sensitive.
  • A visionary – someone who can see the big picture and will have a meaningful input into enhancing the Housekeeping function with a clear understanding of how to achieve it

What we will offer you:

  • Excellent Training and Career Development opportunities
  • Competitive Salary plus Service Charge
  • Award and Recognition Programs
  • Service charge and benefits
  • Social Activities
  • Dry cleaning facilities
  • Lucrative referral scheme

INDBOH

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