PA and Office Manager

Coulson Partnersbuilds, drives and protects reputations with purpose. We are a fast-growing strategy and communications consultancy delivering trusted advice to CEOs, founders and leaders of blue-chip public and private businesses, family offices, national governments and influential organisations in the UK and internationally. Our leadership team has decades of experience in senior roles across media, politics and business.Founder, Andy Coulson, is also the Director of Crisis What Crisis Productions which produces the successful podcast Crisis What Crisis (which he hosts) and other high-quality podcast content.We are looking for an energetic, brilliantly organised, proactive and ambitious PA and Office Manager to help us drive both businesses into their next phase of growth.This is a full-time role based in Central London (office-based, 5 days per week).PA and Office ManagerKey ResponsibilitiesExecutive SupportTo provide diary and logistics support for, primarily, Founder Andy Coulson (co-ordinating across CPL and CWCP teams) along with the Managing Partner and wider team.To schedule and co-ordinate internal and external client meetings, CPL Associate Network and Senior Adviser meetings, and all meeting room bookings and team travel arrangements.Office ManagementTo oversee day-to-day running of the CPL office space in High Holborn.To manage supplier relationships (e.g IT and security) – including internal queries, contract management, renewals, annual competitor review and cost analysis.To maintain efficient digital file management systems for internal and client purposes.Team AdministrationTo support with recruitment and onboarding processes – to include diary management with interviews, new starter set up, office access and induction.To maintain staff handbook and company policies.Marketing Activity SupportEvents support – to include planning, logistics and delivery of internal team and client events, conferences, workshops, and networking functions.Marketing support – to include maintaining CPL's online presence (social media and website updates), and co-ordinate profile building activity.Podcast SupportTo support the CWCP team – to include studio and guest bookings, and logistics for live events and recordings.Skills & ExperiencePersonal AttributesProactive, self-starter who takes initiative and ownership.Calm, resourceful under pressure and solutions focused.Discreet and trustworthy with sensitive information.Collaborative, positive, and approachable.Enjoys variety and thrives in a small, fast-moving, team-oriented company.Essential ExperienceMinimum 3 years' experience in an Office Manager or PA role, ideally within a communications, consultancy, media or government environment.Strong organisational and multi-tasking skills, with proven ability to manage multiple, competing priorities and deadlines.Confident written and verbal communicator with strong interpersonal skills across all levels, and an excellent attention to detail.Advanced proficiency in Microsoft O>ice (Outlook, Excel, Word, PowerPoint, SharePoint)Experience with collaboration tools and virtual meetings set up (Google Workspace, Zoom, Teams), social media platforms (LinkedIn, Instagram, YouTube) and AI applications.Tech savvy and willingness to learn and adopt new systems; comfortable troubleshooting basic IT issues or liaising with external IT support to support the team.PreferredFamiliarity with project management, LinkedIn (recruitment), design and content tools (e.g. Canva, Descript, Otter, ).Awareness of GDPR and basic cybersecurity practices.Ability to assist with marketing processes (e.g. Mailchimp, Hubspot, Paperless Post, Substack).What we offerCompetitive salary plus annual discretionary bonus.25 days' annual leave plus bank holidays.Career development plan.Opportunity to play a central role in two dynamic and growing businesses.Please send your CV and a short covering letter to