Broker, Sales Team Leader – Motor Insurance

6 days ago

Twickenham England, United Kingdom Edenbrook Full time £40,000 - £80,000 per year

A leading motor insurance brokerage is seeking a
Sales Team Leader
. They provide customers with tailored insurance solutions through exceptional service, competitive pricing, and trusted advice. The organisation prides itself on professionalism, integrity, and a results-driven culture, protecting what matters most to customers by ensuring they get the right cover at the right price.

Role Overview

The
Sales Team Leader
will lead and motivate a team of sales advisors to achieve and exceed sales targets across motor insurance products. This is a hands-on leadership role ideal for a dynamic individual who thrives in a fast-paced environment and can foster a high-performance, customer-focused culture. The successful candidate will uphold the highest standards of professionalism and compliance within a regulated setting.

Key Responsibilities

Leadership & Team Management

  • Lead, motivate, and develop a team of sales advisors to achieve individual and team KPIs.
  • Conduct team briefings, performance reviews, and regular one-to-one coaching sessions.
  • Promote a positive, customer-centric, and high-energy team culture.

Sales Performance

  • Drive new business, renewal, and cross-sell performance targets.
  • Monitor sales activity and conversion metrics to identify performance opportunities.
  • Support advisors with complex or high-value customer interactions.

Operational Excellence

  • Ensure adherence to company policies, FCA regulations, and data protection requirements.
  • Oversee quality assurance processes to maintain accuracy and service standards.
  • Manage workload allocation, scheduling, and attendance to maximise team output.

Reporting & Analysis

  • Prepare daily, weekly, and monthly performance reports for management.
  • Analyse performance data to inform decision-making and continuous improvement.

Training & Development

  • Identify skills gaps and deliver targeted coaching and development sessions.
  • Support onboarding and professional growth of both new and existing staff.

Key Skills & Attributes

  • Proven leadership experience in a sales environment, ideally within motor or general insurance.
  • Strong knowledge of insurance products, underwriting principles, and regulatory frameworks.
  • Excellent communication, negotiation, and interpersonal skills.
  • Motivational and goal-oriented leadership style.
  • Analytical mindset with commercial awareness and problem-solving capability.
  • Highly organised, resilient, and adaptable to change.

Qualifications & Experience

  • Minimum 2–3 years' experience in a sales leadership role within insurance or telesales.
  • Experience working in a regulated insurance brokerage (motor insurance preferred).
  • Cert CII qualification or working towards it (desirable).
  • Proficient in CRM systems and Microsoft Office applications.

What's on Offer

  • Competitive base salary plus performance-related incentives.
  • Comprehensive training and professional development.
  • Supportive, growth-oriented working environment.
  • Clear career progression within a successful and expanding business.

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