Customer Service and Sales Representative
2 weeks ago
About the Role
We are looking for a motivated and customer-focused individual to join our team as a Customer Service & Sales Representative. In this role, you will engage with customers, provide excellent service, and support them in choosing the right products and services to meet their needs.
This position is ideal for someone who enjoys working with people, communicates confidently, and thrives in a fast-paced environment where every day brings something new.
Key Responsibilities
- Communicate with customers in person and handle enquiries in a friendly, professional manner
- Present product/service options clearly and confidently
- Explain features, benefits, and pricing to customers
- Process sales accurately and maintain high service standards
- Resolve customer concerns or escalate when necessary
- Work towards individual and team targets
- Maintain accurate records and follow company compliance procedures
- Represent the brand positively at all times
What We're Looking For
- Strong communication and interpersonal skills
- A positive and proactive attitude
- Ability to work independently and as part of a team
- Willingness to learn and adapt
- Basic IT literacy
- Previous customer service or sales experience is beneficial but not essential, as full training is provided
What We Offer
- Competitive salary with uncapped performance bonuses
- Full training and ongoing support
- Opportunities for development and progression
- A supportive and energetic team environment
- Flexible schedule options once initial training is completed
Schedule
- Monday to Friday
- Optional weekends depending on business needs
Job Types: Full-time, Permanent, Graduate
Pay: From £25,420.00 per year
Benefits:
- Company events
- Employee mentoring programme
- On-site gym
Ability to commute/relocate:
- London SE1: reliably commute or plan to relocate before starting work (preferred)
Education:
- A-Level or equivalent (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
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