General Manager

2 weeks ago

Maidstone, Kent, United Kingdom Whitbread Full time £40,000 - £80,000 per year

General Manager – Malta Inn Beefeater, Maidstone (Flagship Site)

At the Malta Inn Beefeater in Maidstone, we're offering more than just a rewarding career. This is your chance to lead one of our flagship sites, set in a stunning canal-side location at Allington Lock, with a loyal guest base and high footfall. With industry-leading induction training, excellent discounts and benefits, and the opportunity to earn up to 50% of your annual salary in bonus, this is a role where your leadership can truly shine.


Why Malta Inn?

Nestled beside the River Medway, the Malta Inn is a destination restaurant with outdoor seating, garden views, and a reputation for scenic dining. It's a favourite for families, tourists, and locals alike, offering a unique blend of heritage, hospitality, and high-volume trade. The site is currently trading but has been listed for sale, making this a rare opportunity to lead through transition while maintaining excellence. []

Reporting to the Regional Operations Manager, you'll be the driving force behind Malta Inn's performance. You'll lead a passionate team, deliver exceptional guest experiences, and take full ownership of the site's operations during this pivotal period.


What You'll Be Doing
Recruiting, onboarding, and inducting new team members to build a strong, motivated team.Inspiring and developing your managers and team to ensure high engagement and retention.Analysing sales figures and forecasting to maximise revenue opportunities.Managing all controllable costs and overseeing the site's P&L.Supporting the Regional Operations Manager in achieving long-term business goals.Conducting regular one-to-ones to drive individual performance.Thriving in a fast-paced, high-volume environment with a sharp eye for detail.Championing our brand values and ensuring your team delivers them with pride.Maintaining the highest standards of health and safety.Using guest feedback to continuously improve and exceed expectations.
Why You?

You're a natural leader with experience in high-volume, guest-facing roles—ideally within a branded operation. You're commercially savvy, people-focused, and passionate about delivering great service. Most importantly, you're ready to take on a flagship site with unique circumstances and make a meaningful impact.

We'll give you the tools, training, and support to manage your labour and cost margins effectively. From there, it's your opportunity to drive sales, lead innovation, and create memorable moments for guests and team members alike.

If you're looking to join a dynamic management team, grow with a market-leading company, and lead a site with real heart, heritage, and waterside charm, then we want to hear from you. Apply now and take the next step in your career at Malta Inn Beefeater in Maidstone.

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