Business Intelligence Manager

7 days ago

London Area, United Kingdom Harnham Full time £80,000 - £960,000 per year

BUSINESS INTELLIGENCE MANAGER

LONDON

UP TO £80,000

THE COMPANY

This is a major UK retailer with a huge customer footprint and a growing appetite for data-led decision making. They're investing heavily in modern analytics, automation, and customer insight, this role sits right at the centre of that transformation.

THE ROLE

As Business Intelligence Manager, you'll own the roadmap for self-serve analytics and automated data workflows across the business. This team is responsible for giving every function access to clean, usable insight that drives smarter decisions.

You'll lead on everything from dashboarding to workflow automation, partnering with cross-functional teams to build well-designed, reliable, and scalable data products. This is a hands-on leadership position, ideal for someone who can code, communicate, and coach in equal measure.

WHAT YOU'LL BE DOING

  • Designing and scaling the suite of customer-focused dashboards that power decision-making across the organisation
  • Driving the build-out of automated workflows and data pipelines using cloud tooling (e.g. Databricks, Airflow) and the Microsoft Power Platform
  • Shaping the direction of analytics architecture and ensuring data products align with broader Group standards
  • Empowering store teams with access to trustworthy, controlled customer insight
  • Owning prioritisation and delivering against a strategic roadmap balancing quick wins with long-term foundations
  • Managing and developing a team of analysts, creating a culture centred around curiosity, collaboration, and experimentation
  • Working closely with stakeholders across Customer, Digital, Finance, Group Data, and other banners to translate business challenges into analytical solutions
  • Bringing fresh thinking from the wider retail and tech landscape to elevate analytics capability

YOUR SKILLS & EXPERIENCE

You'll need:

  • Strong experience across the Microsoft Power Platform (Power BI, Power Apps, Power Automate)
  • Deep knowledge of data visualisation principles and storytelling best practice
  • Confident SQL ability
  • Experience working with cloud analytics platforms such as Databricks, Snowflake, or BigQuery
  • Background delivering automated workflows or pipelines using tools like Airflow or Databricks
  • Previous experience leading teams within agile frameworks, managing priorities, and working closely with stakeholders
  • Strong understanding of data governance, version control, and modern development practices (CI/CD, GitHub, etc.)
  • Experience using Jira/Confluence (or similar) for planning and documentation
  • Commercial awareness and a track record of translating data into tangible business outcomes
  • A clear communication style with the ability to turn complex data into compelling narratives

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