Shift Leader

Function:
Supply Chain - Packaging

Location:
Hereford

Salary:
up to £43,000 (dependant on experience) with shift allowance of £9,133 & benefits listed below

Contract:
Permanent

Shift pattern:
Continental

Closing Date:
16th December 2025

Please note
: We may close vacancies early where we receive a high number of applications, so don't delay

Who We Are
As the UK's leading beer, cider and pub business, we're home to some of , and a leading player in the international drinks industry.

We're the name behind a host of brilliant brands, from Inch's to Birra Moretti and many more. And with around 2,400 pubs to our name in the UK, our Star Pubs business is all about putting pubs at the centre of community life.

But we're more than just great beers and ciders – we're a place where passion meets purpose, careers are crafted as carefully as our brews, and enjoyment of life is part of the job.

About The Role
As the Shift Leader, you'll report into the Line Leader of the area and play a central role in ensuring our colleagues on the production line continue to exude brilliance in every task they endeavour. With experience in managing people, you'll engage with your teams to ensure that every colleague feels supported in their own professional and personal development, whilst also fostering collaboration with your peers for a functional & operating site; in adherence to our Total Productive Management (TPM) principles as a guiding framework.

Your Main Responsibilities Also Include

• Promote health, welfare, and behavioural safety by driving hazard identification, closure, and safe working practices.
• Maintain a safe and effective workforce through strong wellbeing and attendance management.
• Achieve product, process, and first-time-right quality standards through effective quality control, audits, and adherence to the Quality Management System.
• Drive high performance through clear communication, performance management, and ongoing development of team capability.
• Deliver operational, quality, and reliability KPIs while ensuring strong cost control.
• Lead TPM activity, including Autonomous Maintenance and loss reduction, to secure sustained performance.
• Govern maintenance execution in line with the maintenance plan and technical standards.
• Use data analysis to identify trends, set priorities, and deliver targeted improvements.
• Lead controlled Management of Change to minimise safety, quality, and reliability risks.
• Strengthen internal and external collaboration, including effective stakeholder and supplier management, to support continuous improvement and operational excellence.

About The Team
Helping millions of consumers enjoy our beers and ciders is a real team effort. As a Supply Chain colleague, you'll be part of the biggest function in HEINEKEN UK

From barley to bar, our Supply Chain produces high-quality beers and ciders, prioritising safety, sustainability and innovation to keep our operations running smoothly.

You'll be based within the broader packaging team, focused on keeping our bottling, canning and other lines running smoothly and efficiently. Your role contributes to ensuring machinery is reliable, well-maintained and safe, while also anticipating future needs and driving fresh, innovative improvements to increase the site's overall output.

Who We're Looking For
We're seeking a proactive leader who can inspire and motivate others to achieve exceptional results. The ideal candidate will have:

As well as the above, the ideal candidate will have:

• Packaging and FMCG exposure: Previous experience working in a fast paced environment or automated packaging line within Supply Chain, will help you succeed and empower those around you.
• TPM Know-How: A solid understanding of Total Productive Maintenance principles.
• People Management Skills: A proven track record of leading teams with a supportive, engaging leadership style.
• Laser-Focused on Safety: A solid commitment to health and safety with exceptional attention to detail.
• Educational achievements: although not mandatory (highly desirable), having a theoretical understanding of Mechanical, Electrical or Manufacturing principles through a bachelor's degree or diploma packaging, food sciences will supplement your practical exposure and application to get the job done

If you thrive in a dynamic environment and know how to bring out the best in your team, this is your chance to make an impact

Why join us?
We're all about brewing the Joy of True Togetherness, and that starts with our people.

We believe in bringing everyone together, making sure you feel supported, valued, and included from day one – because every one of our colleagues has a role to play in shaping the future of beer, cider, pubs and beyond.

It's a brilliant time to join us. We're pioneering in low and no alcohol products, continuing to wow the world with creative marketing campaigns, investing into pubs and for people and the planet.

We're a place where you can build a meaningful career, with plenty of opportunities for continuous learning and development. For those just starting out or looking for a change, our apprenticeships let you earn valuable qualifications while you work. And for our managers and leaders, our LEAD talent programme provides the tools and guidance to inspire drive long-term success.

This is your chance to step up, raise the bar and brew a great career.

Our Benefits
Here's a flavour of what we offer:

• Annual bonus
• Double-matched pension (up to 10%)
• Annual Leave
• Life assurance (subject to policy terms)
• Optional Private Medical Insurance – comprehensive cover for you and your family
• Free ciders and beers (including low and zero alcohol options)
• Retail discounts
• Wellbeing support, including Mental health champions, free Counselling, access to Colleague Networks.
• Comprehensive opportunities to develop
• Option to join our Colleague Networks to connect, share and build inclusion

…and much more

Please note:
Rewards and benefits can vary from role to role. Some benefits are taxable and may be based on employee contributions. We're happy to discuss further throughout the application process.

The application
If you're interested in this opportunity, please apply before the closing date listed above.

You might not meet every single requirement for the roles listed above, and that's okay – we all need the opportunity to develop and untap our full potential. If this advert's piqued your interest, we'd encourage you to apply rather than ruling yourself out. We're committed to finding great talent who can grow with us—no matter who you are or where you're from.

If you need any adjustments made to support your application (for example, if you require information in different formats, or if you have any accessibility issues), we're more than happy to review our processes – please feel free to get in touch with us as .

Apply today to discover Your Future, Untapped.