Governance and Business Management Lead

5 days ago


Bournemouth, Bournemouth, United Kingdom JPMorgan Chase Full time

Unlock your potential by joining our Cash Asset Management & Reconciliation Utility - a Payments Operations team, where you will play a pivotal role, partnering with senior management, to drive innovation, enhance operational efficiency, and contribute to a dynamic and inclusive team culture. 

As a Governance and Business Management Lead in Reconciliations Utility, you will be part of a firmwide function, consisting of over 390 employees operating in 7 locations. You will also have exposure to Cash Asset Management (a firmwide utility providing end-to-end cash management enabling Treasury to manage the firm's balance sheet). You will work with the Leadership Team, to achieve our mission: Driving Accuracy, Transparency and Control. 

The Reconciliation Utility performs the key control of reconciling the books and records of the Firm and our Clients. 

Job responsibilities

  • Drive Finance and Resource objectives across the organisation through effective controls, thoughtful planning, and diligent tracking.
  • Own the Governance and Oversight of The Reconciliation Utility Resiliency, Inter Affiliate Services, and Risk and Controls reporting.
  • Control information by providing accurate and timely responses, as well as proactive reporting to Payment Operations, Controls, Technology, Finance, and HR partners.
  • Plan and prepare internal and Senior Stakeholder communications and Business Reviews with thoughtfulness and attention to detail.
  • Enhance our data visualisation and storytelling capabilities to strengthen the RU and CAM brand and influence positive transformation.

Required qualifications, capabilities, and skills

  • Exemplifies the highest standards of diplomacy and integrity with strong work ethic and promotes an inclusive work environment, respects individuals at every level and leverages an agile and flexible style 
  • Can create and maintain processes and controls to ensure we meet all financial objectives 
  • Produce quality and engaging communications materials
  • Exceptional and adaptable interpersonal skills, confident in both verbal and written communication at all levels, Influencing action and change
  • Excellent prioritisation, planning, organisational and time management skills, with the ability to handle multiple priorities and to act with own initiative
  • Takes responsibility and ownership for issues and follows through to resolution with timely and relevant communications 
  • Able to work comfortably and confidently under pressure and tight deadlines, and is detail-oriented
  • Data Management – able to effectively apply best practices in data management without compromising speed and quality 
  • Project and Change Management - execution focused and risk aware, a problem solver who can articulate clear and workable solutions 
  • Helps promote a client/customer centred organization
  • Candidates must be comfortable working with all levels of management and Senior Leadership, and will provide support of day to day running and oversight of this critical business function. 

Preferred qualifications, capabilities, and skills

  • Passion for continuous service improvement, creates conditions for identifying and solving process, data and finance problems
  • Has an interest in cultural change and the curiosity to understand differences in cultural needs across our global firm
  • Data Analysis – skills to source, analyse and visualize large data sets that leads to usable outcomes 


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