Housing and Tenancy Support Worker

CV's not accepted, must complete application form to be considered.

Closing date 14th November

Interviews to be held 20th November

PURPOSE OF POST:

To provide structured housing related support to tenants of Mind in Gwent Supported Housing, and floating tenancy support to people experiencing mental health difficulties.

To act as keyworker providing practical and emotional support, advice, information and advocacy towards the goal of achieving greater independence in the community.

To liaise with a range of statutory and voluntary professionals and organisations to maximise resources for the client.

PRINCIPAL RESPONSIBILITIES:

1. Deliver person-centred housing related intervention to clients which promotes their mental wellbeing and independence whilst supporting to progress toward a life without the need for support. To work with clients in a manner which promotes autonomy to assess their own needs and develop and create individual personal support and plans to achieve their identified goals.

2. To network effectively with voluntary and statutory agencies to promote the needs of the clients.

3. Working with clients so that they have the knowledge, understanding and skills to access services and support with the aim to improve their mental wellbeing and resilience.

4. Provide support to clients in accessing benefits and housing-related assistance, when applicable, to enhance their income and housing opportunities. Stay informed about current Social Security policies and housing legislation, ensuring clients are referred to specialist advisors when necessary.

5. Focus on client involvement ensuring that clients have their views heard and that the needs and wishes, individually and collectively, are respected in the services and support provided.

6. Work as part of the Housing and Tenancy Support Team and the wider Mind in Gwent Team to develop and deliver activities that achieve positive outcomes for Mind in Gwent tenants or clients receiving tenancy support.

7. Ensure all work is recorded and monitored to achieve outcomes and contribute to performance management on an individual, team and organisational basis.

8. Ensure that anti-racism, equality and diversity are central to your work addressing disadvantage, inequalities, stigma and discrimination, making sure that you act to reach people from marginalised or disadvantaged groups and that the services you provide match their needs.

9. Work in accordance with best practice, legal requirements, the policies of Mind in Gwent, and the policies prescribed by the funders and to contribute in the development of such policies.

10. Support service development through researching models including, but not restricted to, good practice, sharing good practice guidelines, developing and leading on partnerships and initiating new services.

11. To contribute to the work of other projects and teams of Mind in Gwent as when required or directed to provide cover or to develop new skills or take on new opportunities.

EXPECTATIONS

1. To work in line with, and to support the delivery of, the vision, mission, values and goals of Mind in Gwent and to be a champion for Mind in Gwent at all times.

2. Adhere to, and work within, all the policies of Mind in Gwent and the Housing Support Grant, including, the Child Protection Policy, Safeguarding protocols, GDPR, and the policies contained within the Employee Handbook.

3. To actively participate, engage with, and respond to, the Mind in Gwent supervision and appraisal processes.

4. To attend and positively contribute to Mind in Gwent and Housing and Tenancy Support meetings and other meetings as required.

5. To actively contribute to a positive, supportive and constructive place of work, within Mind in Gwent, partner organisations and other stakeholders.

6. To contribute to making Mind in Gwent a greener workplace.

7. Support and contribute to our overarching goal of promoting the participation of individuals with lived experience of mental health challenges, including those within Mind in Gwent. Commit to working alongside people with mental health experience as colleagues—both paid and unpaid—as well as experts and advocates.

8. To be flexible, adaptable, and undertake work to support the aims of Mind in Gwent, the aims of the Housing and Tenancy Support Team and the aims of Housing Support Grant funding.

Job Types: Full-time, Fixed term contract

Contract length: 5 months

Pay: £26,824.00-£29,540.00 per year

Benefits:

• Bereavement leave
• Flexitime

Work Location: Hybrid remote in Newport NP20 1LU