Learning and Development Content Lead

Salary

PERMANENT, 37HRS, FRWK17, £35,412 - £37,592, FTE

Contractual hours

37

Basis

Full-Time

Region

Nottingham

Package

Life Assurance, Pension (up to 4%), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, learning programmes tailored to suit different roles and services, Health Cash Plan

Date posted

17/12/2025

Job reference

REQ004265

LEARNING AND DEVELOPMENT CONTENT LEAD – VRH, NOTTINGHAM, PERMANENT, 37HRS, FRWK17, £35,412 - £37,592, FTE

• Do you want to support our mission to end homelessness and improve life experiences for people who are or could be affected by homelessness?
• Do you believe that quality starts with valuable investment in employees?
• Are you experienced in analysing organisational learning needs and creating engaging learning and professional development resources and courses?
• Can you help us make a positive impact by developing, designing, reviewing, improving and delivering current and relevant learning opportunities?

If so we'd really love for you to consider our opportunity so that our workforce and our service users can benefit from your expertise, in a role where you'll be making a real difference.

We believe in collaborative empowerment and will be able to link you in to other experts in our organisation like our Psychologists, Wellbeing Practitioner, Research Manager, Participation Manager, Health Leads and Social Workers, as well as to a wider partnership that we engage with.

If you like variety and creativity in your role and continuous improvement, this role should be an excellent fit

Location: This role involves hybrid working with time in the Nottingham office, at delivery locations (throughout the East Midlands and in Sheffield) and remote working.

Hours: This is a full time position and main working hours will be 9-5 Monday to Friday but occasional weekend and evening working will be required to access employees on night and weekend shifts. (Flexible working can be considered).

Main Job Purpose

• To operate as a key player within the Learning and Development team, supporting all pillars of the organisation (accommodation, health, employability and support and care), to strengthen the capability of the workforce, which includes central service functions and operational teams, by ensuring that all learning and development content for employees is current, relevant, impactful and of high quality.

Main Job Duties and Responsibilities

To support the functionality of the learning and development team through:

• Creating new content for courses and Continuing Professional Development (CPD) resources.
• Reviewing existing content.
• Ensuring live curation of course and resource giving consideration to content and current good practice and relevance.
• Sourcing relevant external courses and resources with commercial awareness.
• Evaluating effectiveness of courses and resource content and its application into practice.

Demonstrating a hands-on approach in an end-to-end process - from design to implementation including training needs analysis, designing phase, trialling, through to supporting handover to delivery team, delivery implementation and implementation of assurance monitoring.

Working with existing team members, key people in the organisation and third-party suppliers to co-create new content and update existing content of courses and resources.

Demonstrating understanding of current good practice, evolution of practice, and latest research and evaluation recommendations that could strengthen course and resource content.

Maintaining learning needs analysis and be able to continually understand and respond to current and emerging organisational needs.

General responsibilities

• Understand learning needs of the organisation linked to all pillars of the organisation including central services. This will involve horizon scanning, using feedback linked to bid activity, regulators or identified trends by leadership, and retaining current knowledge of good practice, research recommendations and regulatory body requirements and recommendations.
• Maintain learning needs analysis and be able to appropriately respond to current and emerging organisational needs.
• Curate all learning content to ensure relevance and ease of learner access.
• Analyse organisational learning needs to inform required courses and resources
• Design, create, trial and implement new content, and review and update for improvement.
• Review existing content of courses and resources and continually update accordingly.
• Keep aware and up to date of developments in learning and development practices and technologies to inform internal delivery and communication.
• Retain current knowledge of good practice, research recommendations and regulatory body requirements and recommendations linked to content matter of courses and resources.
• Source relevant external courses and resources with commercial awareness.
• Demonstrate a hands-on approach in an end-to-end process from design to implementation including training needs analysis, designing phase, through to implementation, handover to delivery team, supporting delivery and implementation of assurance monitoring.
• Facilitate learning content acquisition through sessions, briefing and courses.
• Role model delivery and facilitation to enable the team members to deliver content, including observing peers and giving feedback on delivery of the design.
• Work closely with existing team members to ensure the team responds to organisational need.
• Collaborate with third-party suppliers to co-create new content and update existing content of courses and resources.
• Ensure required tools and equipment are available and fit for purpose for delivery.
• Promote access to and communicate about current and new learning opportunities, helping audiences understand the relevance to them.
• To support the functionality of the Learning and Development Team
• To access professional development, guidance and support.

Why Join Us?

• We invest in you and encourage career progression – providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more.
• Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff.
• Employee assistance programme, salary sacrifice schemes.
• Stakeholder pension, enhanced maternity and paternity leave and paid sick leave.
• 32 days holiday including Bank Holidays – increasing with service.
• Paid DBS and Update Service.
• Loyalty awards and non-contributory life insurance.
• Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottingham's few Disability Confident Leaders, we warmly encourage job applications from people with disabilities.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No:

As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.

As an organisation we do not offer sponsorship for overseas candidates as our roles do not come under the Shortage Occupancy List (SOL) for the scheme. Any non-UK citizen who wishes to apply for a role within Framework would need to be able to provide valid RTW in the UK without the need for support from us.