Account Manager

About the team

Join a vibrant, entrepreneurial team driving Walmart's Marketplace expansion across Europe. You'll shape the DACH seller journey for one of the world's largest marketplaces and help build the European onboarding and incubation playbook from the ground up.

Work in a fast-moving, globally connected environment with visibility across multiple markets, and experience the best of both worlds - the innovation of a start-up backed by the scale of a Fortune 1 company
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About the role

Join Walmart as an Incubation & Onboarding Manager – Marketplace Europe, and help launch and scale German-speaking brands across Walmart's global marketplaces in the US, Canada, Mexico, and Chile.

As part of our international Marketplace expansion, you'll own the seller journey from first contact to first GMV, ensuring each merchant is launch-ready, operationally sound, and set up for long-term success
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What you´ll do

You'll design and drive structured onboarding and incubation programs, remove operational blockers, and create scalable processes that deliver a smooth and high-impact launch experience for DACH sellers. This role sits at the intersection of business development, operations, and seller enablement - ideal for a proactive, commercially minded operator who thrives in a fast-scaling, cross-border eCommerce environment.

You'll sweep us off our feet if

• You have hands-on experience supporting sellers through onboarding, activation, and early growth in an eCommerce or marketplace setting.
• You enjoy building structure and turning complex processes into scalable systems.
• You're data-driven and analytical, with a passion for improving conversion, time-to-launch, and seller satisfaction.
• You thrive in a collaborative, cross-functional environment and communicate effectively across business and technical teams.
• You bring empathy for sellers combined with an execution-driven mindset and a bias for action.

You'll make an impact by

Driving Seller Launch & Incubation

Design, implement, and continuously improve a repeatable launch playbook for DACH sellers. Manage the activation funnel, resolve friction points, and accelerate sales cycle. Provide hands-on support for catalogue setup, pricing, logistics, and compliance to ensure a smooth onboarding.

Enabling Operational Excellence

Collaborate with cross-functional teams (Business Development, Marketing, Category, Product, Ops, Compliance) to streamline workflows and remove blockers. Partner with London and U.S. teams to localize onboarding materials and tools. Build scalable processes, dashboards, and self-service resources to boost efficiency and reduce manual work.

Leveraging Data & Insights

Own and report on key KPIs - launch rate, sales cycle, and early GMV. Deliver insights and recommendations to guide strategy and optimize funnel conversion and seller satisfaction.

Championing Seller Success

Act as the primary launch partner and operational consultant for new sellers. Deliver training, best practices, and scalable support to drive performance. Advocate for DACH sellers and champion platform and process improvements

What you´ll bring

• 3-5 years' experience in eCommerce operations, marketplace onboarding, or account management.
• Proven experience managing cross-border sellers or vendors in the DACH region.
• Understanding of marketplace mechanics (catalogue setup, API integrations, logistics, payments).
• Strong analytical mindset and proficiency with Excel, Salesforce, and Looker.
• Excellent project management and stakeholder alignment skills in a global, matrixed environment.
• Fluent in English
• German proficiency is a plus

Personal Qualities

• Structured, commercially minded operator with strong attention to detail.
• Proactive "builder" mentality and a bias for ownership a nd action.
• Empathetic communicator who balances speed, scalability, and seller experience.
• Comfortable navigating ambiguity and creating order within fast-scaling enviroments

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions while being welcoming of all people.

Walmart doesn't charge any recruitment or similar fee in the recruitment process, including but not limited to interview, offering, and onboarding.