Associate Project Manager

Job Title:
Associate Project Manager - ADT

Location:
Harrogate Hybrid

Reports To:
Senior Project Manager / ADT Team Leader

Department:
Accelerated Delivery Team (ADT)

JOB DESCRIPTION

The role of Associate Project Manager - ADT provides the capability within the Accelerated Delivery team to deliver a range of functions required for successful project delivery. The role is responsible for day-to-day delivery of small quick turn around projects, shipping duties and data input and governance, periodic and ad-hoc reporting, as required by the Accelerated Delivery teams team leader and Management. You will form an integral part of the project delivery function. You will be allocated tasks by the Accelerated Delivery Team, these will vary in size and complexity and will involve a high degree of accuracy.

KEY RESPONSIBILITIES:

Duties will include, but are not restricted to the following:

• Customer satisfaction:
  You are accountable for the delivery of small quick turn around projects which empower our Accelerated Delivery team to deliver projects to the customers satisfaction so that our business becomes a trusted partner to all the customers we serve
• Delivery & Administration:
  You will be responsible for configuration item (CI) creation and update, work order creation and updates on behalf of the Accelerated Delivery team leader and project delivery team as needed. You will update core business applications including but not limited to forecasting, project updates and RAG status on behalf of the project managers and project delivery team as needed. You will support project teams in evaluating current and new business processes. You will assist in providing project support and coordination services to the Accelerated Delivery Team and project delivery team as and when required
• Initiate & plan:
  You will ensure the sales team provide sufficient information to complete the sales order. You will be responsible for ensuring products are sent to the right location at the right time via daily shipping requests. You will liaise with customers to confirm successful delivery so that our business becomes a trusted partner to all the customers we serve.
• Communication:
  You are responsible for updating internal business applications and 3rd party software tools in a timely fashion to enable the operational stakeholders to perform their tasks efficiently. You will assist project team members to process customer requests accurately. You will ensure customers, project managers, and key stakeholders remain informed to ensure the business remains effective and efficient in its delivery
• Data management & reporting:
  You will produce standard weekly and monthly reporting. You will work with key stakeholders and project delivery teams to develop, build and produce ad-hoc reports as and when required.
• Wellbeing:
  You will risk assess the workload of yourself and others. Identity solutions and support colleagues in times of need
• Personal development & innovation:
  You will identify opportunities to contribute to wider business initiatives. You will Identify opportunities for personal training and development to drive innovation

PERSON SPECIFICATION

The ideal candidate will be a bright and enthusiastic individual who is dedicated to achieving great results, they will ideally have the following skills, attributes and experience:

• Excellent verbal communication skills with the ability to communicate at all levels, both internally and externally
• Customer-focused
• Professional, positive, confident and friendly
• Highly self-motivated
• Ability to work well under pressure within a busy environment and prioritise tasks accordingly
• Committed to delivering high quality work
• Excellent attention to detail, accuracy, time management, organisational and administrative skills
• Office 365 applications including planner
• Data entry and management with any line of business tools although Dynamics 365 would be an advantage
• Reporting and ad-hoc reporting tools

They will also preferably have the following skills, attributes and experience:

• Project focused delivery business environments

Technology business environments