Enterprise Account Executive

We're UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.

We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world's strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.

Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.

Let's build experiences people love—together.

About the Role

We are looking for an accomplished Enterprise Account Executive to drive growth within the German market. This is a high-impact role responsible for building and expanding relationships with large enterprise customers. The ideal candidate has a proven track record in SaaS enterprise sales, managing complex cycles with senior stakeholders, and closing multi-million-pound agreements.

Success in this role will require a balance of prospecting new business acquisition long-term account development — from winning strategic logos to growing and retaining key enterprise relationships. Familiarity with structured sales methodologies such as MEDDPICC, and experience in MarTech or Customer Experience (CX) technology, are strong advantages.

Key Responsibilities

• Identify, engage, and close opportunities with enterprise customers across Germany.

• Own and grow a portfolio of large, strategic accounts, ensuring renewals and expansions.

• Lead and manage complex sales cycles (typically 6–9 months), navigating multi-stakeholder, high-value deals.

• Negotiate and structure strategic agreements, including multi-year and Enterprise License Agreements (ELAs).

• Build and maintain trusted relationships with senior decision-makers, positioning the company as a long-term strategic partner.

• Collaborate with cross-functional teams (Customer Success, Marketing, Product) to deliver best-in-class solutions and customer experiences.

• Consistently meet or exceed quarterly and annual revenue targets.

• Apply proven sales methodologies (e.g., MEDDPICC) to drive predictable and repeatable results.

Requirements

• 5–10+ years of SaaS enterprise sales experience with a strong track record of quota attainment.

• Demonstrated success with both acquiring new enterprise customers and managing/expanding large accounts (10,000+ employees).

• Experience closing complex, high-value enterprise deals and managing multi-million-pound books of business.

• Familiarity with structured sales methodologies (ideally MEDDPICC).

• Background in MarTech or CX solutions is a strong plus.

• Excellent business acumen, strategic thinking, and negotiation skills.

• Customer-first mindset, with the patience and persistence to navigate long sales cycles.

• Entrepreneurial, self-starter attitude and ability to thrive in a fast-paced environment.

• Native German speaker

• Ability to travel 50% of time

Application Process

• Meet with a Recruiter

• Meet the Hiring Manager

• Participate in a Skills Interview and Stakeholder Interview

• Offer stage

Accommodations
At UserTesting, we're committed to providing inclusive and accessible experiences for candidates. If you require any accommodations or have specific requests to tailor the interview process to your needs, please contact us at .

UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.