Technical Operations Manager and Engineering Governance Lead

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Technical Operations Manager and Engineering Governance Lead to join our team in London on a permanent basis. This is a great opportunity for an experienced and enthusiastic candidate to join a global account team.

As a CBRE Technical Operations Manager and Engineering Governance Lead, you will lead the implementation of a globally aligned engineering strategy for the client. Leverage the expertise from the global team to deliver best in class engineering services to the client providing risk mitigation, maximum uptime, continuous improvement, increased energy efficiency and cost reduction.

Key Responsibilities:

• Provide formal supervision to employees. Track the training and development of staff.
• Ensure the correct people, process and systems are in place for CBRE Engineering delivery to be Statutory Compliant across all locations. Lead the strategy for gap analysis and continuous improvement.
• Drive the delivery of CBRE work order management in job planning, self and vendor delivered hard services, use of CMMS and reporting.
• Provide support and guidance for all Engineering teams across all locations
• Audit sites to verify contractual compliance with all technical operations across these locations
• Ensure the Strategic Asset Management function improves quality of Operations and supports lifecycle and capital replacement.
• Support data provision for regional engineering audits by customer teams.
• Based on analysis of audit finding, provide training and support to the regional engineering teams to improve audit outcomes
• Support Global Engineering Director to develop the Engineering teams in region and drive consistent engineering outcomes.
• Act as part of Regional Engineering Leadership Team, contributing to regional meetings
• Undertake CRM (customer relationship management) activities with key members of the client organisation, specifically around audit activities to improve customer confidence in engineering delivery the account.
• Understanding of engineering operations, and as necessary support regional delivery

Experience Required:

• Intermediate math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.
• Multi country and critical environment/data centre experience (preferred).
• Strong technical qualifications with good knowledge of both Mechanical and Electrical systems
• Minimum of 10 years' experience in Building Services, including management of Critical Environments such as Data Centres.
• Have a positive and proactive approach to work and able to work own initiative and as part of a large account team.
• Excellent written and verbal communication skills in English
• Excellent relationship building skills
• Robust, assertive and dynamic attitude towards achieving results and delivering high quality service.
• Significant experience in managing and leading teams during building power downs and Integrated Services Testing
• Ability to operate as a respected member of a small, closely knit management group
• Ability to work as part of a team, respectful of other members' contributions whilst leading & persuading to achieve results
• Strong change manager and able to lead programmes to implement technical best practice
• Strong influencer and contractually astute and able to work within the confines of contractual requirements and budgets

About CBRE Global Workplace Solutions:

As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE."

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Application Process

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.