Security Patrol Officer

Falck Fire Services UK is a value-based organisation, and our values are not just something we talk about, it is what characterises Falck employees. Falck's values and corporate promise "Here to help", are lived out to a wide extent. Not least in our Operation where employees provide assistance and care to people in emergency 24/7/365.

Now an exciting opportunity has arisen for Permanent and Relief Security Patrol Officers within Falck Fire Services UK Limited based in the Sunderland Area (SR5) on a new contract.

Role Responsibility:

• Security provision, patrolling, Inspection, monitoring and Control of visitors and/or staff during normal work activities and in the event of emergency conditions.
• Participate in required Emergency Response Team (ERT) Functions such as support with roll calls during emergency activations.
• Opening of emergency access gates
• Closure of barriers and barrier gates
• Support AESC staff with roll calls in the event for fire/emergency
• Building evacuations (if requested)
• Facilitate Blue light services whilst they are on site
• Co-ordinate site access for blue light services
• Support the AESC Site Main Controller (SIC)
• Support the AESC Roll Call Co-ordinator (RCC)
• Monitor Alarm panels (fire) during incidents
• Act as "runners" during incidents
• Control of staff and contractors during ERT incidents
• Carry out routine patrols and investigation of security detection activations using CCTV and physical observations in line with GDPR rules.
• Control of staff and contractors during normal operations
• Direct staff and/or visitors to specific areas and accompany them if required
• Monitor site turnstiles
• Report incidents when observed and participate in investigations (as required)
• Facilitate and operate the booking in and out of tankers, vehicles and cranes etc on to the main site
• Control activities on the main car parking areas to ensure security and safety for users
• Control of vehicles and vehicular access during normal and abnormal operations.
• Carry out site inductions for visitors, starters, interviewees etc
• Support random drug & alcohol testing (as required)
• Conduct random/prescribed car searches (as required)
• Enforce site bans/barring for ex-employees/contractors (as required)
• Presenting a smart, alert, visible and commanding security presence at all times, at the premises of our clients.
• Greeting, assisting, and directing members of the public visiting the premises of our clients.
• Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity.
• Writing complete and accurate handover and incident reports and taking appropriate action as required on all reports passed to the employee at the commencement or during a duty shift.
• Ensuring the safety and security of our client's buildings and assets by carrying out all duties in adherence with the Site Assignment Instructions
• Working as part of a team to provide Conflict Resolution assistance at client premises where there is a potential for conflict.

We offer:

• Competitive hourly rate of £13.55 P/H
• Working a mixture days, nights and weekends shift. Applicants must be flexible;
• The potential for additional overtime
• Full and ongoing training with a view for career development including opportunities to progress;
• Company uniform provided.

Candidate Requirements:

• Valid SIA Licence (essential)
• Driving Licence and access to vehicle. (Essential)
• Required to complete health surveillance.
• Required to go through BS7858 screening and vetting process.
• Fully Comprehensive 5 year work/education history; including full company names, addresses and landline contact numbers for the vetting process.
• Excellent interpersonal, communication and customer service skills with the ability to communicate effectively with staff and external customers.
• Computer literate, with keyboard skills and experience of word-processing, (Microsoft Word)
• Reliable with excellent time-management skills
• Available to travel to 2 cover other sites in the region if required.
• Security systems knowledge.
• Telephone/switchboard skills.
• First Aid Training would be an advantage.
• High degree of flexibility when required.

To apply please send a CV to

Falck Fire Services UK Ltd is an equal opportunities Employer.

Job Types: Permanent, Temporary

Pay: £13.55 per hour

Benefits:

• Company pension
• Employee discount
• Health & wellbeing programme
• On-site parking

Application question(s):

• Have access to personal vehicle/transportation?

Licence/Certification:

• SIA License (required)
• Driving Licence (required)

Work Location: In person