Billing Specialist

Who We Are

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you'll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About The Role

The Billing Specialist position reports to the respective segment team leader. Our Billers are responsible for accurate and timely client and intercompany billing processing for their designated FTI business segments. The candidate will join a team of three, looking after the billing and aspects of revenue for projects across Europe. We are happy to consider candidates based in either Manchester or London.

What You'll Do

• Assist good matter maintenance within the segment, including but not limited to clearing old balances, matching anticipated costs, chasing WIP, and maintaining relevant records on ongoing matters.
• Review the client project setup, which is accurate and reflects the billing information recorded in the letter of engagement – Billing address, rates, discounts, and VAT implications.
• Responsible for raising draft invoices and liaising with the business to improve accuracy and timeliness and reduce manual amendments during the billing phase.
• Finalization of client invoices once approved by client-facing team members.
• Perform write-offs, rate changes, narrative amendments, and credit notes where applicable.
• Ensure the billing/invoicing month-end close process is completed promptly and accurately.
• Document billing/invoicing internal controls and procedures where necessary.
• Enforce and comply with the documented internal controls assigned to billing/invoicing processes.
• Serve as a billing/invoicing contact for both internal and external auditors.
• Perform responsibilities as directed, achieving desired results within expected time frames and with high quality and professionalism.
• Link with business contacts to check pricing accuracy and volumes that impact invoice values.
• Contribute to the month-end closing deadlines and perform VAT reconciliations for the invoices issued.

How You'll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

• Client Service Mindset and Attitude: Embracing a client-first approach is crucial. We must always seek to understand and meet our clients' needs, exceeding their expectations whenever possible.
• Attention to Detail and Ability to Prioritize: The accuracy of our billing is non-negotiable. Prioritizing tasks ensures that we maintain impeccable standards without compromising efficiency.
• Energetic and Self-motivated: An energetic team is a driving force that keeps our operations dynamic and responsive. Your self-motivation is the fuel that powers our collective engine.
• Strong Communication Skills: Clear and effective communication, both written and verbal, is the cornerstone of our operations, ensuring that our team and clients are always on the same page.
• Team Orientation with Detail Focus: Being detail-oriented and dependable is vital. As a team, we can rely on each other to catch and correct the minutiae that might otherwise be overlooked.
• Adaptability in a High Growth and Rapidly Changing Environment: Our organization is evolving, and so must we. Your ability to adapt and thrive amidst change will keep us at the forefront.
• Excellent Interpersonal Skills: Professional interactions across all levels build trust and foster a collaborative workplace, making our organization a model for others to follow.
• Autonomy in a Team Context: While we value teamwork, the ability to operate independently with minimal supervision is also essential, showing trust in your expertise and decision-making.
• Analytical Thinking: The ability to analyze data for insights that lead to better billing strategies is increasingly valuable.
• Problem-solving Aptitude: When issues arise, a proactive approach to problem-solving helps us address and resolve them swiftly.
• Technical Proficiency: Familiarity with the latest billing software and platforms will enhance our processes, making them more robust and user-friendly.
• Continuous Learning: A commitment to ongoing education in emerging billing practices ensures we remain ahead of the curve.

Basic Qualifications (or equivalent)

• Previous experience of billing in a professional services environment
• Excellent word and excel skills
• Good grasp of maths

Preferred Qualifications (or equivalent)

• Previous experience using Unit4 billing system would be advantageous
• Additional European languages would be beneficial

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Total Wellbeing

Our goal is to support the wellbeing of you and your families - physically, emotionally, and financially. We offer market competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.

About FTI Consulting

FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

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