Referral Coordinator

Bayleaf Care: Amazing Things are Happening Here

Referral Coordinator

Location: Head Office, Burton-on-Trent (with occasional travel to our homes and assessment locations)

Salary: Depending on experience

Contract: Full-time

Bayleaf care started 2025 with 2 children's homes open and as we come to the end of 2025, we now have 6 children's homes open, 2 with education hubs. This is very exciting times at Bayleaf because in 2026 we will be opening more children's homes, CQC services, leaving care services and 2 SEND schools.

We are now looking for a proactive and well-organised Referral Coordinator to join existing referral team. In this key position, you will act as the central point for managing incoming referrals and ensuring clear, timely communication across our services.

About Bayleaf Care

Bayleaf Care provides exceptional care for children and young people across the UK, especially those who have faced trauma. We use the PACE model, which creates a safe, caring environment to help children feel secure and build positive relationships.

We have homes that look after young people with emotional and behavioural difficulties and children's home that specifically care for young people with learning disabilities and physical disabilities.

Our approach starts with the key worker, who forms a strong, trusting bond with the child. This relationship is essential for the child's development and continues throughout their care.

We offer personalized care, education, and treatment led by a team of trained professionals, helping children manage their emotions and behaviours in a safe, supportive environment.

There are currently 5 children's homes open, 2 of these homes have their own school onsite. Bayleaf is expanding with more children's homes on the horizon and we are also opening 2 leaving care homes and 3 CQC registered adult homes so that all our young people can remain in our care by transitioning into these services. It has now been announced that in 2026 we are also opening 2 special schools, one for SEMH and the other will be a L/D & P/D school.

Each children's home has their own permanent on-site therapist and a pool car.

Key Responsibilities

• Receive and share incoming referrals promptly with Home Managers.
• Provide regular updates to the Business Development Manager.
• Maintain accurate and up-to-date records of referrals and communication.
• Coordinate with homes and assessment teams when required.
• Support the wider team with administrative tasks linked to placements and assessments.
• Ensure all information is handled confidentially and in line with company procedures.

About You

• Experience working with referrals within the care industry.
• Strong organisational and communication skills.
• Able to manage multiple tasks and prioritise effectively.
• Confident using email, spreadsheets, and internal systems.
• Professional, reliable, and able to work independently.
• Previous experience in coordination or administration is an advantage.

Why Join Us?

• Supportive and friendly head office team.
• Opportunities for training and development.
• A role that makes a real difference across our homes.

Please apply through INDEED or If you would like an initial informal chat with our referrals manager, please call Greg on or

For more information about Bayleaf Care and to look at our homes and education hubs, please visit us at

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company events
• Company pension
• Gym membership
• Private medical insurance

Experience:

• working in social care referrals: 1 year (preferred)

Licence/Certification:

• driving licence and access to a car (required)

Work Location: In person