Service Manager

4 days ago

Crewe, Cheshire East, United Kingdom Guinness Full time £30,000 - £50,000 per year
Description

About the role

We have an exciting opportunity for a Service Manager to join the Guinness Property Team. This is a full time, 39 hours per week, permanent role based in our Crewe office. We are currently working to a hybrid working style.

The overall purpose of the role is to manage and support an area based operational team in the delivery of a quality Responsive Repairs service.

What we're looking for

We know that how we do things is just as important as what we do, so you'll not only be highly self-motivated with the rigour to pursue goals, but you'll also be a confident collaborator, networker and relationship builder with a willingness to go the extra mile to get the job done. 

You'll be able to demonstrate

Essential:

  • Up to date knowledge of building construction, maintenance, repairs and safety legislation.
  • Experience of leading, managing, developing and motivating teams.
  • Up to date knowledge of housing sector best practice and relevant legislation. 
  • Knowledge and experience of sub-contractor management.
  • Experience of successfully delivering an excellent customer focussed repair service.
  • Experience of repairs management information systems.
  • Excellent oral and written communications.
  • Ability to manage and performance manage operational teams. 
  • Demonstrate the Guinness Behaviours.

Desirable:

  • Experience of working as part of a management team delivering front line services. 
  • Excellent organisational and time management skills.

Qualifications

Essential:

  • Experience of working as part of a management team delivering front line services. 
  • Excellent organisational and time management skills.

Desirable:

  • Site Management Safety (SMSTS).

This position will require a basic DBS check, which will be paid for by The Guinness Partnership.

If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.

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