Senior Site Reliability Engineer

Role Title: Senior Site Reliability Engineer

Location: Glasgow

Duration: 31/12/2026

Days on site: 2-3

MUST BE PAYE THROUGH UMBRELLA

Role Description:

As a Senior Site Reliability Engineer you will play a pivotal role in raising awareness and driving

adoption of SRE methodologies. This is a hands-on engineering role where you will design,

build, and optimise automation frameworks, observability tools, and incident response

mechanisms. Engaging with storage, data, and other product teams. You will act as a trusted

advisor, providing strategic guidance and consultative support to help teams improve reliability,

scalability, and efficiency.

This team will establish a Centre of Excellence to enhance and promote SRE best practices.

To be successful in this role you should have:

• Proficiency in Programming and Scripting - This includes expertise in languages such as

Python, Powershell, or Go, which are essential for automating routine tasks and system

deployments.

• Incident Management and Troubleshooting - The ability to manage incidents effectively,

troubleshoot issues swiftly, and perform root cause analysis to prevent future incidents.

• Systems Engineering and Automation - A deep understanding of systems engineering,

including operating systems, networking, and cloud infrastructure. Proficiency in

automation tools is crucial for maintaining system reliability at scale.

• Influential Communication Skills - The ability to communicate effectively with team

members and stakeholders, ensuring alignment, inspiring and motivating them to

embrace new mindsets, cultures, and SRE working practices. This skill is crucial for

driving meaningful change and fostering a collaborative environment where innovative

ideas can thrive.

Some other highly valued skills include:

• Knowledge of Cloud Computing - Familiarity with cloud platforms and services, which is

increasingly important as more infrastructure moves to the cloud.

• Strong Problem-Solving Abilities - The capability to approach problems methodically

and find effective solutions, which is vital for maintaining system reliability.

Purpose of the role

To apply software engineering techniques, automation, and best practices in incident response,

to ensure the reliability, availability, and scalability of the systems, platforms, and technology

through them.

Accountabilities

• Availability, performance, and scalability of systems and services through proactive

monitoring, maintenance, and capacity planning.

• Resolution, analysis and response to system outages and disruptions, and implement

measures to prevent similar incidents from recurring.

• Development of tools and scripts to automate operational processes, reducing manual

workload, increasing efficiency, and improving system resilience.

• Monitoring and optimisation of system performance and resource usage, identify and

address bottlenecks, and implement best practices for performance tuning.

• Collaboration with development teams to integrate best practices for reliability,

scalability, and performance into the software development lifecycle, and work closely

with other teams to ensure smooth and efficient operations.

• Stay informed of industry technology trends and innovations, and actively contribute to

the organization's technology communities to foster a culture of technical excellence

and growth.

Expectations

• Contribute or set strategy, drive requirements and make recommendations for change.

Plan resources, budgets, and policies; manage and maintain policies/processes; deliver

continuous improvements and escalate breaches of policies/procedures.

• Be a subject matter expert within own discipline and will guide technical direction. Lead

collaborative, multi-year assignments and guide team members through structured

assignments, identify the need for the inclusion of other areas of specialisation to

complete assignments. Train, guide and coach less experienced specialists and provide

information affecting long term profits, organisational risks and strategic decisions.

• Advise key stakeholders, including functional leadership teams and senior management

on functional and cross functional areas of impact and alignment.

• Manage and mitigate risks through assessment, in support of the control and

governance agenda.

• Demonstrate leadership and accountability for managing risk and strengthening

controls in relation to the work your team does.

• Demonstrate comprehensive understanding of the organisation functions to contribute

to achieving the goals of the business.

• Collaborate with other areas of work, for business aligned support areas to keep up to

speed with business activity and the business strategies.

• Create solutions based on sophisticated analytical thought comparing and selecting

complex alternatives. In-depth analysis with interpretative thinking will be required to

define problems and develop innovative solutions.

• Adopt and include the outcomes of extensive research in problem solving processes.

• Seek out, build and maintain trusting relationships and partnerships with internal and

external stakeholders in order to accomplish key business objectives, using influencing

and negotiating skills to achieve outcomes.