Project Support Worker

Job description

Contract Types: Permanent Full-Time & Permanent Part-Time

How do I apply?

**You may obtain an Applicant Information Pack and download an application form and Fair Employment Monitoring Form from:

Completed application and FE Forms must be emailed to or by delivered by hand or by post to Queens Quarter Housing, 151 University Street, Belfast, BT7 1HR by 12 midnight on Sunday, 30 November 2025.

Please ensure that ALL sections of the form are complete. Incomplete forms will NOT be considered.

If you have applied to QQH within the last 12 months, and have been unsuccessful, a new application will not be considered unless any subsequent work or voluntary experience during that period is immediately relevant to our job description.

Job Ref: 10/PSW3/11.25

Salary: Starting at £13.20 per hour and rising to £15.20 per hour upon successful completion of probationary period.

Part 1: Job Description

What will I be Doing?

As Project Support Worker you will provide on-site support to homeless single adults with multi-complex needs. This role involves actively assisting, encouraging and supporting Service Users in promoting their wellbeing, independence, safety, and positive, healthy life choices, including crisis intervention.

Responsibilities

• Support Service Users to manage their physical, mental health and wellbeing through participating in the implementation of Support Plans.
• Contribute to the assessment of all Service Users needs through daily monitoring of general wellbeing e.g. mood, behaviour, general appearance, personal care standards, state of accommodation. Recognise when to refer/escalate a situation to a member of management when appropriate.
• Carry out welfare and fire and health & safety checks of all accommodations at regular intervals as prescribed by management. Take prompt and appropriate action and communicate to management as required.
• Cleaning & housekeeping as required to assist Service Users to maintain a safe and hygienic living environment & when accommodation is vacated in preparation for new Service Users.
• Ensure efficient, accurate and timely completion of all relevant paper and computerised Service User documentation.
• Demonstrate initiative, accountability and resilience at all times in your role, which can be physically and emotionally demanding at times.

For the full Job Description, please go to

Part 2: Person Specification:

The successful candidate must meet the following Essential Criteria:

• Provide relevant Right to Work in the UK documentation (proof will be required).
• Completion of a satisfactory Enhanced AccessNI check.
• Must not be on the Vulnerable Adults (Regulated Activity) Barred List.
• Possess a high level of interpersonal skills.
• Have good written and verbal communications skills.
• Possess IT skills. (i.e. experience of Office programmes, particularly Outlook & Word)
• Have good organisational and timekeeping skills.
• Demonstrate willingness to train and develop as required.
• Have the ability to work independently, or as part of a team.

It is preferable that the successful candidate meets the following Desirable Criteria:

• Two years' experience of working or voluntary work within a similar or equivalent challenging environment.
• Qualification in Health & Social Care, Psychology, or similar, or working towards same.
• Experience of dealing with people from diverse backgrounds including those whose first language is not English.

Part 3: Benefits

What Do We Offer?

• 6 weeks of annual leave
• Paid rest breaks
• Paid overtime 7 Premium rate on Customary days
• Enhanced Maternity and Paternity Pay
• Long Service Recognition Bonus
• WorkPlace pension scheme
• Recruitment referral scheme
• Access to a confidential Employee Assistance (Counselling) Programme
• Provision of a staff uniform
• Structured induction programme.
• Private Health Insurance

What types of contracts are available?

1. Permanent Full-Time

Our permanent full-time work pattern is 36 hours per week of 3 x 12 hour shifts on a rotational basis covering days, nights and weekends. Shifts are 7 a.m. to 7 p.m. and 7 p.m. to 7 a.m.

2. Permanent Part-Time

For suitable candidates we may consider permanent part-time shift patterns of 2 shifts per week on a rotational basis covering days, nights and weekends, depending on their personal circumstances and the needs of the business. Shifts are 7 a.m. to 7 p.m. and 7 p.m. to 7 a.m.

How do I find out more information?

If you would like to know more about the job vacancies on offer, or the organisation, please contact

QQH is committed to equality of opportunity and to selection on merit.

Job Types: Full-time, Part-time, Permanent

Pay: £13.20-£15.20 per hour

Physical Setting:

• Sheltered housing

Shift:

• 12 hour shift

Ability to commute/relocate:

• Belfast BT7 1HB: reliably commute or plan to relocate before starting work (required)

Application question(s):

• You may obtain an Applicant Information Pack and download an application form and Fair Employment Monitoring Form from:

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 30/11/2025

Reference ID: 10/PSW3/11.25

Job Types: Full-time, Part-time, Permanent

Pay: £13.20-£15.20 per hour

Benefits:

• Casual dress
• Company pension
• Health & wellbeing programme
• Referral programme

Work authorisation:

• United Kingdom (required)

Work Location: In person