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Legal Secretary- Family

2 weeks ago

Tunbridge Wells, Kent, United Kingdom Cripps Full time £30,000 - £50,000 per year

We're looking for an experienced and proactive
Legal Secretary
to join our
Family Team
at Cripps.
This role would be working 4 days per week.

This is a key support role, providing our lawyers with high-quality administrative and organisational assistance so they can focus on delivering exceptional client service. You'll play a central part in ensuring our clients receive a seamless experience — managing day-to-day operations, coordinating communications and helping the team deliver on both legal work and business development initiatives.

Main Responsibilities

  • Proactive diary and meeting management, including travel arrangements, calls, and events.
  • Building and maintaining strong relationships with clients and internal colleagues.
  • Acting as a key point of contact for clients via email, letter and telephone.
  • Preparing documentation and materials ahead of meetings, including locating and drafting documents.
  • Supporting fee earners with business development activities, including preparing presentations, proposals, and event coordination.
  • Managing incoming communications (emails, post, calls) and ensuring timely responses in the fee earners' absence.
  • Maintaining accurate client and matter information on the firm's systems (including CRM).
  • Producing and maintaining spreadsheets, PowerPoint presentations, and reports as required.
  • Assisting with financial tasks such as expense management, residual balances, and reporting.
  • Organising occasional team meetings and social events.
  • Travelling between offices when required to support the wider Private Wealth group.

Key Skills & Attributes

  • Previous experience in a similar legal secretarial or administrative role within
    a family department.
  • Strong IT literacy; experience with BigHand and Peppermint is an advantage (training provided).
  • Excellent communication skills, both written and verbal, with a confident and professional manner.
  • Highly organised, proactive and able to manage multiple priorities.
  • Strong sense of confidentiality, discretion and professionalism.
  • Team-focused with a collaborative, "can-do" approach.
  • Experience of working in a professional services environment.

Person Specification

Experience

  • Proven experience within a legal or professional services environment.
  • Comfortable dealing with clients, partners and colleagues at all levels.
  • Able to work independently and under pressure to meet deadlines.
  • Experience delivering high-quality work with accuracy and attention to detail.
  • Demonstrates integrity and discretion in handling sensitive information.

Qualifications

  • GCSEs (or equivalent) in English and Maths.
  • Confident use of Microsoft Office, especially Word, Excel and PowerPoint.

Skills

  • Excellent communication and interpersonal skills.
  • Highly organised, methodical and detail-focused.
  • Flexible, energetic and able to thrive in a fast-paced team.
  • Strong IT skills with the ability to produce professional documents and reports.
  • A team player who values collaboration and supports others.
  • Committed to providing outstanding client service.

Other Requirements

  • Comfortable working both independently and as part of a small, supportive team.
  • Able to stay calm and focused during busy periods.
  • Willing to "go the extra mile" to support colleagues and clients.

Why Join Cripps

At Cripps, we believe our people make the difference. Joining our Private Wealth / Family team means working alongside some of the most respected lawyers in the field — supporting high-profile clients through some of life's most personal and complex moments.

You'll enjoy a collaborative culture, modern technology, and opportunities to grow your skills and career within a leading UK law firm.