Deputy Property Director

Job Description
We're now recruiting for a
Deputy Property Director
to join us at our development in East London,
London City Island & Goodluck Hope
What You Should Know
Ballymore is a family-owned business, with over 40 years in business - we are remarked as an innovative and dynamic property developer citing over 80 awards in recent years. At present, we're managing 11,000 homes across 12 luxury mixed-use developments in London and are in search of a
Deputy Property Director
to join us at
London City Island & Goodluck Hope (E14).
This is a fantastic opportunity for an experienced Senior Property Manager or Estate Manager looking for the next step in their career.

Important to note
Hours: 40 per week, 08:30am - 17:30pm Monday to Friday

Location: Canning Town, E14

Salary per annum: Competitive (To be discussed during application process)

What You'll Be Doing

• Deputise for the Property Director in managing the development ensuring high quality business activities with maximum quality, service and operational management
• Support, managing, motivating, inspiring, encouraging and developing the site management staff directly under your supervision, enabling and allowing them to deliver confidently and consistently an ever-evolving residential lifestyle experience across
• Ensuring that the team understands that the organisation's aims and achievements are reflected in all its operations and activities– including relationships and risk management
• Ensuring that targets are met including those of the team as a whole
• Maintain overall organisation responsibility for performing all duties in compliance with related legal/statutory, regulations, professional duties, responsibilities and obligations e.g. Best Practice Guidelines, ISO certification
• Provide Management support to the PD, including daily operations, maintenance, financial reporting, training and development of employees and resident relations.
• Monitoring consistent execution of all operational policies and procedures and recommend changes to improve overall functionality on site.
• Communicate and implement changes to improve overall site performance and ensure adherence.
• Ensure the provision of services and facilities is delivered throughout every aspect of the residential operation positioning Ballymore as the industry market leader, with a strong emphasis on the residents' service experience, planned preventative maintenance, security and safety and the property asset management.
• Ensure compliance with all relevant laws, legislation and obligations applicable to our sector. To have a thorough understanding of the Landlord & Tenant Act 1985 legislation, health & safety and employment legislation, as well as awareness of obligations covered under the leases and management agreements.
• Take appropriate action to address any service issues to the complete satisfaction of the resident and company in order to maintain customer loyalty and to ensure that all non-conformance issues and outcomes are recorded and decisively resolved.
• To work with the Property Director to design, implement and develop strategies to ensure the development is managed and maintained to a best standard and Ballymore's brand values.

What You'll Need To Be Successful

• 5 plus years Property Management Experience at Senior Property Manager, Estate Manager level or above.
• Knowledge of the Landlord and tenant Act 1985
• Strong grasp of Leases / Section 20 process / Section 20b and Service Charge Accounts.
• MTPI member accreditation (Desirable)
• Knowledge and experience of front of house, leisure & fitness operations
• Good knowledge of Health & Safety Management in Leisure and mixed-use facilities.
• Extensive experience of leading both in house and externally contracted services in a complex multi-site environment.
• Ability to drive organisational and cultural change to create a sense of community.

What now?
Very simply, apply here

Updates on applications made via our job boards will be provided over a 1–2-week period from the date of submission.

Ballymore operates as an equal opportunities employer.