General Manager

2 weeks ago

Callander FK DA, United Kingdom The Tower Full time £45,000 - £60,000 per year

General Manager – The Crown Hotel

Full-Time | Competitive Salary | Career Progression

The Crown is a dynamic, family-run 8 bedroom hotel known for its warm hospitality and commitment to excellent guest experiences, currently running a roughly 50/50 split F&B. We are looking to recruit a Manager to join our team and play a vital role in the smooth day-to-day running of the hotel.

This role has the optional benefit of live in accommodation. (Discussed at interview)

Expected working week of 40 hours

Overview

We are seeking a dynamic and experienced General Manager to oversee our establishment. The ideal candidate will possess a strong background in the hospitality industry. (food, drink and accommodation) This role requires exceptional leadership skills, the ability to manage a diverse team, and a passion for delivering outstanding customer experiences. The General Manager will be responsible for ensuring operational excellence, maintaining high standards of food safety, and fostering a positive work environment.

Responsibilities

  • Oversee daily operations of the restaurant, ensuring smooth service and high-quality food production
  • Manage and train staff, including supervising kitchen, housekeeping and front-of-house teams
  • Implement food safety protocols and maintain compliance with health regulations
  • Develop menus in collaboration with Head chef & Director, utilizing local ingredients and customer preferences
  • Monitor inventory levels and order supplies as needed to ensure efficient operations
  • Foster a positive team culture through effective communication and leadership
  • Handle customer inquiries and complaints professionally to enhance guest satisfaction
  • Collaborate with marketing teams to promote special events and menu offerings
  • Ensure financial targets are met by monitoring budgets and controlling costs

Requirements

  • Proven experience in Restaurant / Bar / Hotel management or a similar role within the hospitality industry
  • Demonstrated supervisory experience with the ability to lead and motivate a diverse team
  • Knowledge of food safety standards and best practices in food production
  • Excellent organisational skills with attention to detail in all aspects of operations
  • Strong interpersonal skills with the ability to communicate effectively with staff and customers alike
  • Previous experience in hotel setting is essential
  • A passion for hospitality and commitment to providing exceptional service

This is an exciting opportunity for an individual looking to make a significant impact within our establishment while driving operational success. If you are ready to take on this challenge, we encourage you to apply.

Job Types: Full-time, Permanent

Pay: From £30,000.00 per year

Benefits:

  • Bereavement leave
  • Company pension
  • Discounted or free food
  • Employee discount
  • Relocation assistance
  • Sick pay

Work Location: In person

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