Operations Support Manager

2 weeks ago

Hull, Kingston upon Hull, United Kingdom OCS Group Full time £30,000 - £60,000 per year


OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.



About The Role:

Days of Working: The typical working pattern is Monday to Friday (with weekend working to meet the needs of the business when required).
 
As an Operations Support Manager, you'll provide professional operational direction to ensure high-quality service delivery within budget and service levels. You'll be responsible for the safe and successful running of the contract, ensuring a safe environment for all involved. Additionally, you'll ensure the operational team is well-recruited, trained, and motivated, fostering goodwill and high performance towards the company and customers.

As part of your role, your key responsibilities will include, but are not limited to:

  • To provide professional operational direction, which supports the business in delivering efficiently and effectively its commitments to our clients in the provision of a service completed to a high standard within the agreed budget and service levels.
  • To have responsibility for the success and safe running of the contract and to ensure that the team is always operating in a safe environment for themselves, OCS colleagues, our client, members of the public and supply partners.
  • Monitor and report on the quality and financial performance of the services within the scope of the contract, to include innovation in service delivery. Aim to continuously improve the service delivery to the client.
  • Must have the ability to work as part of a busy team, self-start and achieve common goals and business strategies.
  • To ensure that the operational team is recruited, trained and retained thus ensuring the highest level of good-will and motivation towards the company and customers is attained

The ideal candidate should meet the following criteria:

  • Must have Right to Work in the UK.
  • An enhanced DBS will be completed for the successful candidate.
  • Degree or equivalent as a minimum.
  • Office based qualifications including Training and Auditing.
  • Excellent IT qualifications including Microsoft Office, Excel, PowerPoint, Word and statistical systems.
  • Relevant professional membership preferred in Cleaning.
  • NVQ or LIM Level 3 in management or similar or demonstrable time served experience.
  • IOSH general certificate in Safety management.
  • BIFM Desirable.


How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.


  • Operations Manager

    2 weeks ago

    Hull, Kingston upon Hull, United Kingdom W Talent Full time £60,000 - £70,000 per year

    W Talent Manufacturing are supporting a market leading manufacturing company based in the East Riding of Yorkshire. This business is dedicated to delivering high-quality technical products to various industries and are now needing to find an Operations Manager to join their leadership team on site. Our customer is committed to innovation and their product...

  • Cloud Operations Manager

    1 week ago

    Hull, Kingston upon Hull, United Kingdom NewVerus Full time £100,000 - £120,000 per year

    Cloud Operations Manager (Hybrid – Austin, TX or Yorkshire, UK)Location:Hybrid – Austin, Texas or Yorkshire, UKType: Full-timeOur retained client, a family-owned group of specialized, midmarket ERP software application companies, is seeking an experienced Cloud Operations Manager to scale its global cloud infrastructure and drive operational excellence...

  • Education Catering Operations Manager

    5 days ago

    Hull, Kingston upon Hull, United Kingdom WSH Group Full time £30,000 - £60,000 per year

    Company Description Caterlink is the education sector catering specialist. For over 20 years, the Company has delivered fresh food solutions to pupils and staff at Primary Schools, Secondary Schools and Colleges across the UK. The company caters nearly 2,000,000 meals a week. Our "Fresh Food Policy" is the foundation of our success and growth in the market...

  • Warehouse Operative

    4 days ago

    Hull, Kingston upon Hull, United Kingdom Rubix UKII Full time £20,000 - £40,000 per year

    The RolePermanentFull TimeWe are looking for a proactive and reliable Warehouse Operative to support smooth daily operations within our warehouse and deliveries function. You will play a key role in ensuring stock is accurately received, stored, picked and delivered to customer sites when required. A full UK driving licence is essential, as you will also...

  • Traffic Management Operative

    2 weeks ago

    Hull, Kingston upon Hull, United Kingdom Paragon Traffic Management Limited Full time £25,000 - £40,000 per year

    At Paragon Traffic Management we are professional, agile and fast-paced. Our vision is to be a nationwide traffic management company that is most admired for it's people, partnership and performance, and to provide quality services focused on ensuring safe and healthy practices.Our work environment includes:Growth opportunitiesWellness programmesLively...

  • Vending Operative

    4 days ago

    Hull, Kingston upon Hull, United Kingdom WSH Group Full time £52,800 - £66,000 per year

    Company Description Vending operative/driver in Hull, must have full clean licenceWorking Saturday and Sunday16 hours per week£12.60 per hourBenefits: 28 Days holiday including bank holidaysPlus your birthday off3 volunteering days3 days grandparent leave.24 week's enhanced maternity leave.Secondary carer leaveWedding/commitment day leave.Free meals on...

  • Production Operative

    2 weeks ago

    Hull, Kingston upon Hull, United Kingdom Cranswick Country Foods Plc. Full time £64,000 per year

    Cranswick Gourmet Kitchen is supplying high quality cooked product to a number of market leading customers. The goal of our food manufacturing site, Cranswick Gourmet Kitchen, is to produce quality cooked food for market leading customers . As a team, we aim to create a culture where everything we do is to the highest possible standard and we are looking for...

  • Mobile Plant Operator

    6 days ago

    Hull, Kingston upon Hull, United Kingdom Biffa Waste Services Full time £24,000 - £32,000 per year

    Mobile Plant Operator - DaysWorking Days: Monday to FridayAt Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who...

  • Mobile Plant Operator

    5 days ago

    Hull, Kingston upon Hull, United Kingdom Biffa Waste Services Full time £25,000 - £40,000 per year

    Mobile Plant Operator - NightsWorking Nights: Monday to FridayChanging the way people think about waste.At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared...

  • Mobile Plant Operator

    5 days ago

    Hull, Kingston upon Hull, United Kingdom Biffa Full time £12,000 - £28,000 per year

    Mobile Plant Operator - DaysWorking Days: Monday to FridayChanging The Way People Think About Waste.At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by...