Family Help Support Worker

Family Help Support Worker: bespoke Fathers Worker within the Young and Thriving Team - Ref: CH07325

Directorate: Children's Services

Location: Family Help 0-5 Young & Thriving Hub, Walsall Council (with flexibility to work across other locations)

Grade: G7; £35,412 - £38,220

Why Join Us?

Walsall is proud to be a 'Families First for Children' Pathfinder, leading the way nationally in innovative approaches to family support. As a Pathfinder, we are at the forefront of designing and delivering services that champion the needs of children and their families, setting a benchmark for best practice across the country.

Our commitment is particularly evident in our targeted investment in supporting new and expectant parents, as well as those with pre-school age children.

About the Role

We are seeking to recruit a Family Help Support Worker (Fathers Worker) who understands the unique experiences and challenges of fatherhood. The ideal candidate will be able to provide a positive role model and act as a mentor to fathers, supporting them to be actively involved in their children's lives. Lived experience of fatherhood, or a deep understanding of the issues faced by fathers, will be highly valued.

Key Responsibilities

• Deliver high-quality, outcome-focused support to fathers, children, and families in line with statutory guidance and organisational priorities, with a particular emphasis on strengthening the role of fathers and nurturing positive, sustained relationships between fathers and their children.
• Undertake person-centred assessments of family needs, strengths, and risks, using approved tools and frameworks, ensuring a dedicated focus on understanding the unique contributions and challenges faced by fathers within the family dynamic.
• Develop, implement, and review tailored support plans in partnership with fathers and families, prioritising activities and interventions that promote meaningful father-child interactions and support the ongoing involvement of fathers in their children's lives.
• Provide direct practical and emotional support through structured sessions, group work, and community-based interventions, specifically designed to empower fathers, enhance their parenting skills, and build their confidence in their roles.
• Facilitate access to universal, targeted, and specialist services, advocating for fathers and families to remove barriers, and actively promoting opportunities for fathers to participate in services and community life.
• Work in partnership with professionals and agencies to safeguard children and young people, ensuring their voices are heard and recognising the vital role fathers play in creating safe, stable, and nurturing environments.
• Champion diversity, equality, and inclusion in all aspects of service delivery and community engagement, valuing the varied experiences and perspectives of fathers from all backgrounds.

What We're Looking For

• Experience working with children, families, and individuals with a wide range of needs, including during times of distress and conflict, with a proven ability to engage and support fathers in developing strong, positive relationships with their children.
• Ability to communicate clearly and concisely with children, families, colleagues, and partners, and to encourage open, constructive dialogue between fathers and their children.
• Skilled in empathy, active listening, and building positive, professional relationships, enabling fathers to feel valued and supported in their parenting journey.
• Strong organisational skills and the ability to manage your own workload efficiently, whilst maintaining a focus on enhancing father-child relationships.
• Commitment to safeguarding, data protection, and confidentiality, with a clear understanding of the impact positive father involvement has on children's safety and wellbeing.

Special Conditions:

You may be required to work evenings and weekends. The role is subject to a DBS check and requires the ability to travel efficiently across the borough. Basic digital skills are essential.

Ready to help fathers and families thrive? Apply now and join us in shaping brighter futures

View: Job Description and Employee Specification

Closing Date: Wednesday 10th December 2025

This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children and young people and vulnerable adults.

Note: Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas

Information for Applicants

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. See our Information for Applicants leaflet for further information.

We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting Agency applications or referrals at this time

Walsall Council's Children's Services are the only Ofsted 'Outstanding' local authority in the Black Country. During a visit in May 2025, Inspectors described Walsall Council as a place where children were at the heart of. The council's journey of continuous improvement started in 2017 and has since transformed into a service with a clear vision, clear priorities and a clear plan, all informed by the views of our staff and children. Staff are at the core of delivering great outcomes for children and young people in Walsall, which is underpinned by our Walsall Right 4 Children vision. The latest Ofsted inspection demonstrated that staff in children's services are proud to work for Walsall Council and feel supported to do great work.

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits . Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.

Living in Walsall

Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

Walsall Council is committed to Safer Recruitment.

To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

Social Work Matters - Children's Social Worker Recruitment

Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.