Account Manager

4 days ago

StokeonTrent, Stoke-on-Trent, United Kingdom CanDo Laundry Services Full time

Private & Confidential

Account Manager – Telford, England

CanDo Laundry Services

CanDo Laundry Services is an award-winning, fast-growing commercial laundry group serving hospitality, healthcare, and a range of commercial sectors. We are now seeking a driven and customer-focused Account Manager to join our Telford team.

This is a fantastic opportunity for someone who thrives on building strong relationships, understands the importance of excellent service delivery, and is motivated by achieving results.

About the Role

As an Account Manager, you will be responsible for maintaining, developing, and growing our existing customer base — including key clients across the region. You'll act as the main point of contact, ensuring our customers receive exceptional service while identifying opportunities to maximise account value and support business growth.

This role is ideal for someone who can combine commercial awareness with outstanding communication skills and a proactive approach.

Key Responsibilities

  • Build, maintain, and strengthen long-term relationships with clients to ensure service excellence and customer retention.
  • Communicate regularly with customers to understand their goals, challenges, and operational needs.
  • Analyse sales data, customer feedback, and service performance to identify improvement opportunities.
  • Collaborate with internal teams (operations, customer service, transport, and commercial) to ensure seamless service delivery.
  • Prepare and lead client meetings and presentations, confidently showcasing our services and addressing queries or concerns.
  • Track industry trends and competitor activity to inform account strategies and commercial decisions.
  • Contribute to revenue growth by identifying upsell opportunities and promoting additional services.

Skills & Experience

  • Experience in account management, sales, or a client-facing commercial role (preferably within a service-led or operational environment).
  • Proficiency in HubSpot or similar CRM platforms to manage customer interactions and pipelines.
  • Excellent verbal and written communication skills with the ability to engage clients at all levels.
  • Strong analytical ability to interpret data, identify trends, and inform decision-making.
  • A proven track record in achieving sales targets or delivering measurable commercial improvements.
  • Confident, collaborative, and able to build trust quickly with both clients and colleagues.

What We Offer

  • Salary: £28,000 – £33,000 (depending on experience) inclusive of car allowance
  • Quarterly Bonus Scheme
  • Opportunities for progression within a growing commercial team
  • Supportive working environment and full training on our services and systems

How to Apply

If you are passionate about customer relationships, commercially driven, and eager to make a real impact, we would love to hear from you. Apply today and take the next step in your career with CanDo Laundry Services.

Job Type: Full-time

Pay: £28,000.00-£33,000.00 per year

Education:

  • A-Level or equivalent (required)

Experience:

  • Account management: 3 years (required)

Licence/Certification:

  • Driving Licence (required)

Work authorisation:

  • United Kingdom (required)

Location:

  • Stoke-on-Trent (preferred)

Work Location: Remote

  • Management Accountant

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Michael Page Full time £40,000 - £70,000 per year

    This Management Accountant role within the Business Services industry offers an exciting opportunity to support accounting and finance functions.Client DetailsA fantastic organisation based in Stoke, who have exciting growth plans for 2025/26.DescriptionPrepare and assist with monthly management accounts and financial reports.Support the budgeting and...

  • Account Manager

    1 day ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Wardles Full time

    Package DescriptionCompetitive salariesCompany Car (optional)Excellent training & development opportunitiesPaid HolidaysWorkplace pension schemeStaff DiscountTravel Loans and more…..Overview of the roleThe Account Manager will take ownership of driving Wardles sales performance — with a core focus on FP10 growth — across an assigned customer base and...

  • Management Accountant

    2 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom DPC Full time

    DescriptionAt DPC Accountants, we've spent over 80 years helping businesses grow blending trusted expertise with modern tech to deliver smart, tailored advice. And while we're proud of our past, we're all about the future.We're part of the Sumer Group, one of the UK's fastest-growing professional services groups, and a Top 13 UK accountancy practice, giving...

  • Management Accountant

    1 week ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full time

    At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and...

  • Management Accountant

    2 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom DPC Chartered Accountants Full time

    Department:FinanceLocation:Stoke-on-TrentDescriptionAt DPC Accountants, we've spent over 80 years helping businesses grow blending trusted expertise with modern tech to deliver smart, tailored advice. And while we're proud of our past, we're all about the future.We're part of the Sumer Group, one of the UK's fastest-growing professional services groups, and...

  • Management Accountant

    3 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom psd group Full time

    Our trusted client has instructed PSD to help facilitate a new experienced Management Accountant to join the experienced team already in place.As a business they support start-ups to established organisations, supporting businesses at every stage and now, we're looking for a Management Accountant to oversee our financial operations and ensure accurate...

  • Account Manager

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Harrison Carloss Full time £25,000 - £40,000 per year

    Full-time | Festival Park | StaffordshireWe're looking for an awesome and experienced addition to our Client Services team.If you're an Account Manager looking to take the next step in your career, then this could be the perfect opportunity for youA few things you probably need to know… We're looking for someone who can hit the ground running and start...

  • Key Account Manager

    3 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Bumper Rescue Ltd Full time

    Key Account ManagerLocation: South Cheshire, Crewe, Stoke-on-Trent, Derby & NottinghamCompany: Bumper RescueBumper Rescue is an extremely successful Automotive SMART Repair business operating across Staffordshire, West Midlands, Derbyshire, and Cheshire. We have an unrivalled reputation for quality, consistency, and precision workmanship within the mobile...

  • Marketplace Account Manager

    3 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom RKW Limited Full time

    RKW Ltd is now seeking aMarketplace Account Managerto join its rapidly growing eCommerce division and support the continued expansion of the UK's fastest-growing housewares and kitchen brand portfolio.Reporting directly to the eCommerce Director, you will bring strong commercial acumen, a deep understanding of online retail execution—particularly on...

  • Senior Account Manager

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Excellerate Services Full time £45,000 per year

    Excellerate Group is a dynamic, technology led market leader for the provision of soft services across the UK and Ireland.We are an industry disrupter delivering data driven, use based services to clients across a variety of sectors. Our growing success is built on creating bespoke dynamic solutions which have the ability to evolve and flex to the needs of...