Account Manager

1 week ago

Manchester England, United Kingdom The Reward Collection Full time £30,000 - £35,000 per year

At The Reward Collection, our mission is to empower innovative businesses through cutting-edge technology, transforming how they recognize and engage their most valuable assets: their people. We specialize in developing sophisticated, user-centric reward and recognition platforms that drive engagement, foster loyalty, and ultimately, enhance business performance. Our solutions are designed not just to deliver incentives, but to create meaningful experiences that resonate deeply with employees and partners. We pride ourselves on a culture of continuous innovation, collaboration, and professional growth, where every team member is encouraged to contribute their unique talents to shape the future of employee engagement. We believe in providing tools that make recognition effortless and impactful, helping our clients build stronger, more appreciative workplaces. Join us in our journey to redefine the future of rewards.

What You'll Do

●     Manage a portfolio of existing client accounts, fostering strong, long-term relationships and

understanding their evolving needs.

●     Act as the primary point of contact for client inquiries, providing expert guidance and support regarding our reward solutions.

●     Collaborate with internal teams (e.g., Sales, Marketing, Product) to ensure seamless delivery and optimisation of client programmes.

●     Identify opportunities for account growth and new programme implementation within existing client relationships.

●     Contribute to client success by ensuring timely delivery, effective communication, and exceptional service standards.

What We're Looking For

● year of professional experience in sales, account management, or a customer-facing role.

●     Excellent communication and interpersonal skills, with the ability to build rapport and trust.

●     Strong organisational skills and attention to detail, capable of managing multiple client accounts simultaneously.

●     A proactive and problem-solving mindset, taking initiative to address client needs effectively.

●     Proficiency with CRM software and general office applications.

●     A genuine interest in customer satisfaction and a passion for delivering high-quality service.

●     Ability to work effectively both independently and as part of a collaborative team.

What We Offer

●     A competitive salary range of £30,000 - £35,000 per annum.

●     Comprehensive Health Insurance for your well-being.

●     A robust Pension scheme to support your future.

●     Flexible Hybrid Working model, balancing office collaboration with remote flexibility.

●     Engaging Social Events that foster team spirit and connection.

●     Generous annual leave: 25 days holiday plus bank holidays.

How To Apply

If you are ready to take on this exciting challenge and contribute to a professional and collaborative team, we would love to hear from you. Please submit your up-to-date CV to

Applications are reviewed on a rolling basis. We look forward to discovering how your skills and passion can contribute to our success.

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