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Product Delivery Lead, Digital Client Solutions
2 weeks ago
The Opportunity
The Product Delivery Lead within the Digital Client Solutions team at Ashurst will lead and coordinate cross-functional teams — including engineering, support, Brand and Marketing, Legal, and external consultants — to deliver high-quality services efficiently and cost-effectively using Agile methodologies. This role empowers the product team, fosters collaboration, and champions a culture of fast, efficient, and continuous delivery.
This position is ideal for someone passionate about building high-performing teams, driving change across complex projects and initiatives, and effectively managing dependencies across internal and external partners. An understanding of delivery methodologies and Agile frameworks is essential for success.
Main Responsibilities
- Collaborating within an Agile delivery team — working closely with IT and wider business functions — to deliver client-facing products and experiences that support legal transactions, legal advice, and enhance user engagement.
- Providing strong leadership to the product team, taking ownership of definition, approach, facilitation, and successful delivery of medium-scale initiatives.
- Establishing and continuously refining delivery methods to ensure effectiveness, efficiency, and alignment with organisational goals.
- Maintaining clear and up-to-date delivery plans, providing regular, accurate updates to stakeholders and managing expectations throughout the delivery lifecycle, acting as the escalation point for resolving prioritisation or delivery challenges.
- Monitoring and reporting on the progress of initiatives, ensuring adherence to agreed architectures, standards, security, privacy, and delivery methodologies.
- Ensuring that product and service delivery meets agreed KPIs and SLAs, initiating improvements where necessary to maintain or enhance performance.
This is a full-time, 6 month fixed term contract position operating out of Ashurst's Glasgow office with hybrid working.
More information can be found in the job description attached to the role on our careers site.
About You
The successful candidate will have:
- Experience in Agile Delivery Management or Project Management, overseeing complex development initiatives.
- The ability to support the product owner to realise the product vision through product roadmaps, forecasting / budgeting, decision making.
- Experience providing leadership to Scrum Masters, Business Analysts and Project Managers aligned to the product.
- Excellent communication and presentation skills, able to communicate with stakeholders and people of varied technical ability.
- Interest and understanding of various agile frameworks, methods and good practices, preferably holding an Agile qualification.
- Awareness of ITSM frameworks (support, delivery and implementation).
What makes Ashurst a great place to work?
We offer you all the things you should expect from an international law firm, some of which include:
- competitive remuneration with the flexibility to reward high performance;
- flexible working;
- corporate health plans;
- a global professional development offering for all employees; and
- an industry-leading programme that celebrates diversity and inclusion.
We are committed to delivering positive impacts to our communities through our Social Impact programme.
We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best.
Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.
