Sales Support Administrator

Resideo is seeking a Sales Support Administrator on a 12-month fixed-term contract. This remote position is open to candidates based anywhere in the UK. In this role, you will provide essential administrative support to the UK Sales team and our customers, with a particular focus on managing rebate payments

You will bring prior experience in administrative support, a keen eye for detail, and strong proficiency in Microsoft Office, particularly Excel. Experience using Salesforce or SAP in a sales support environment would be a distinct advantage.

JOB DUTIES:

• Deliver accurate and timely sales administration support, including indirect rebate claims, promotional rebates, and rebate payments
• Validate and process contractual rebate claims in SAP
• Understand the financial impact and strategic importance of customer claims and rebate management
• Collaborate with Finance, Sales, and Business Managers to streamline and optimise rebate management
• Work closely with internal teams (Sales, Receivables, Customer Care) and external customers to ensure seamless communication and support
• Ensure delivery of agreed Key Performance Indicators (KPIs)
• Process promotional activity requests in line with internal guidelines
• Generate and distribute monthly reports for finance
• Manage activities related to customer portals
  Respond promptly and professionally to daily internal and external enquiries

YOU MUST HAVE:

• Proven experience in administrative support roles
• Excellent organisational and time management skills, with a strong eye for detail
• Strong communication and interpersonal skills
• A collaborative mindset and ability to work effectively within a team
• High level of IT proficiency, with solid experience using Microsoft Office applications, particularly Excel
• A self-starter who is comfortable working independently and remains composed under pressure
  A proactive and motivated approach to work

WE VALUE:

• Experience working with pricing systems, rebates, contracts, or contract claims
• A strong understanding of business processes and how they interconnect
• Familiarity with SAP and/or CRM systems — experience with Salesforce is highly advantageous
  Commercial awareness, ideally gained through supporting a large sales or commercial function

WHAT'S IN IT FOR YOU:

• Remote Working
• Company Pension
  Full training provided

Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at .

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster , "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision . Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.