Store Manager
2 weeks ago
Store Manager – Candy Shop
Overview
We're looking for an enthusiastic and hands-on Store Manager to lead our team and ensure our candy shop runs smoothly. The ideal candidate will have strong leadership skills, a love for customer service, and proven experience making desserts. As Store Manager, you'll oversee daily operations, create delicious treats, manage staff, and make sure every customer leaves with a memorable experience.
Main Duties
- Lead, motivate, and support the team to meet sales targets and deliver excellent customer service.
- Prepare and make desserts, ensuring the highest quality and consistency.
- Open and close the shop, managing daily operations efficiently.
- Manage staff rotas and schedules to ensure the shop is fully staffed at all times.
- Train team members on dessert preparation, customer service, and shop procedures.
- Monitor stock levels, place orders, and ensure ingredients and products are always available.
- Maintain attractive and well-organised shop displays.
- Handle customer enquiries and complaints professionally and courteously.
- Prepare reports on sales, staff performance, and inventory for senior management.
- Foster a positive, collaborative team environment.
Qualifications & Skills
- Proven experience making desserts — this is essential.
- Previous experience in retail management or supervising a team is highly desirable.
- Strong leadership and team development skills.
- Excellent communication skills, both written and verbal.
- Good organisational and time management skills.
- Experience with stock management and basic administrative tasks.
- Confident phone manner for handling customer enquiries.
If you're passionate about creating sweet treats, leading a team, and providing an outstanding customer experience, we'd love to hear from you.
Job Types: Full-time, Part-time, Permanent
Pay: £2,050.00 per month
Expected hours: No less than 40 per week
Benefits:
- Casual dress
- Employee discount
- Flexitime
Work Location: In person
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