Leasehold Sales Officer

Job Title:
Leasehold Sales Officer

Salary:
£36,900 - £40,850 per annum inclusive of Inner London Weighting

Contractual Hours:
35 hours per week

Basis:
Full-Time, Permanent

Workplace category:
Hybrid

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required have also been included. Workplace role categories describe our approach to workplace attendance

Attachments:
Job Information Pack

Leasehold Sales Officer

Play a Key Role in Managing Homes and Supporting Residents in the Heart of the City

Workplace Attendance Category for this role is:

Hybrid
– you'll be expected to be in the office at least 3 days per week or 60% of your working time in the office.

From the heart of the City to the heights of the Barbican, our housing team plays a vital role in keeping things moving and we're looking for an organised and customer-focused Leasehold Sales Officer to join us.

If you're confident handling property transactions, liaising with solicitors and managing detailed paperwork, this is your chance to work in a fast-paced role where every day is different and every case matters.

Why This Role?

As a Leasehold Sales Officer, you'll be the go-to person for everything from leasehold sales and renewals to tenancy surrenders and new lettings. You'll guide residents, agents, and legal teams through key milestones, making sure every step is smooth, accurate and on time.

This is your chance to work at the centre of one of London's most renowned estates, helping keep our homes occupied, our records accurate, and our service outstanding.

You'll Be Doing Things Like:

• Responding to solicitor and leaseholder queries during flat sales
• Managing lease extensions and legal paperwork
• Handling tenancy renewals, surrenders, inspections and charges
• Supporting void turnaround and new lettings, liaising with agents and tenants
• Reviewing service processes to boost performance and income
• Assisting with arrears recovery, service charges, and Right to Buy queries
• Keeping property data up to date and error-free

What You'll Need:

• A solid background in housing, property, legal admin or leasehold services
• Excellent attention to detail and a methodical approach
• Great communication skills – written, verbal and face-to-face
• Confidence working with spreadsheets, databases and reports
• A customer-first mindset, with a proactive attitude to getting things done

Why Work for the City of London Corporation?

You'll join a respected, well-established team delivering high-quality services across some of London's most historic housing.

In addition to a competitive salary and membership of the excellent Local Government Pension Scheme, you can look forward to an all-round package of life-improving benefits and offers – from interest-free season ticket and bicycle loans to discounts on health and wellbeing, arts and culture.

Apply now and help people move with confidence across the City.

This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain a standard Disclosure & Barring Service check.

The City of London Corporation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.

Closing date:
12 noon on 5 November 2025

Interviews will be held - TBC

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

We reserve the right to close the advert earlier should we receive a high number of applications.

Because our roles are so varied, we don't have a 'one size fits all' policy for workplace attendance. How many days a week you'll be required to attend your workplace will depend on the requirements of your role. It's important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.

For more information on our categories for workplace attendance, please view our guide here.

We will be reviewing this policy and approach at regular intervals to ensure we're meeting our attendance needs.