Leasehold Officer

5 days ago

London, United Kingdom Fill Your Specialist Role Full time

Leasehold Officer

Location : London, UK

Salary : £27,568 - £30,631

Job Introduction
Are you a customer focused individual who can provide excellent customer service?

Our Client provides supportive and caring communities which allows their residents to achieve their goals and aspirations with the support and encouragement of their staff. They are recruiting a Leasehold Officer to join their west London team. Based predominatelyat their older peoples’ service in Kilburn, the successful applicant will also manage two services in Ealing.

Role Responsibilities
The successful applicant will be responsible for the management of older people’s shared ownership schemes in Kilburn and Ealing, West London. They are looking for someone who is confident working independently and who can deliver a service which is customerfocused and ensures a safe environment for those living in their homes. You will take the lead in responding to leaseholder’s enquiries regarding maintenance, lease and neighbourhood issues, and will be required to work collaboratively with other members ofthe team, as well as across the business.

To be successful in this role, you need excellent administrative and planning skills gained in a customer facing role, as well as a flexible attitude and the confidence to deal with a range of customers. Good communication and IT skills are also a requirementfor this post. A housing background gained in either care and support or general needs housing is advantageous, as is a knowledge of leasehold management.

In return they offer a competitive salary, generous annual leave, health cash plan, season ticket loan, life assurance and a generous contributory pension offer as well as other benefits packages. This role requires an enhanced DBS check. This will be requestedas part of their pre-employment checking process in the event of you being offered the position.

If this is of interest, they would love to hear from you.

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